Mortgage Post Closer
About The Position
The Mortgage Post Closer works in Mortgage Operations and reviews, processes, and tracks mortgage loan files after closing. The role checks closed loan files for accuracy, signatures, and dates; organizes and scans files for retention; submits files to investors; follows up on investor conditions; and works with underwriters, closers, and others to resolve discrepancies and provide documentation. Responsibilities also include completing loan insuring, booking and funding maintenance, transferring investor loans in MERS, tracking recorded mortgages and final title policies, paying fee invoices when required, and monitoring investor final-document lists for missing items. The position completes post-close reviews of all in-house loans within 30 days of closing, enters exceptions into Baker Hill, and works weekly exception lists to clear outstanding conditions. It reviews documents for accuracy and compliance with applicable state and federal requirements, including RESPA, HMDA, and fair lending practices, and stays informed about changing rules for private and government-insured mortgages. The employee must follow department standards and applicable laws and policies, including requirements related to business ethics and conduct, the Bank Secrecy Act, information security, and suspicious activity reporting. The role is based on-site in an office setting and regularly involves computer and electronic media use.
Requirements
- High school diploma.
- Basic computer skills.
- Ten-key skills.
- Excellent customer service.
- Ability to comply with applicable laws, regulations, and bank policies relevant to the role.
Nice To Haves
- Knowledge of Encompass and Precision is ideal.
Responsibilities
- Review closed loan files for accuracy, signatures, and dates.
- Arrange loan files in the investor’s preferred order.
- Scan files into the bank’s document housing system for retention.
- Upload or ship files to investors for purchase.
- Follow up on investor conditions.
- Coordinate with underwriters, closers, and others to resolve file discrepancies and provide required documentation.
- Complete the mortgage loan insuring process.
- Complete booking and funding maintenance.
- Transfer investor loans in MERS.
- Perform duties in accordance with Equity Bank mortgage standards.
- Track recorded mortgages and final title policies.
- Pay fee invoices when required.
- Monitor each investor’s final-document list for missing items.
- Complete a post-close review of all in-house loans within 30 days of closing.
- Enter exceptions into Baker Hill for follow-up.
- Work the weekly exception list to clear outstanding conditions.
- Review documents for accuracy and ensure loans comply with applicable state and federal regulations, including RESPA, HMDA, and fair lending practices.
- Keep informed of changing rules and regulations for private and government-insured mortgages.
- Work consistently in accordance with published department sales and service standards.
- Maintain an error ratio below the 5% benchmark as documented through quality control reports, audits, and regulatory examinations.
- Understand and follow applicable laws and regulations and Equity Bank policies, including business ethics and conduct, Bank Secrecy Act, information security, and suspicious activity reporting requirements.
- Perform other duties as assigned by management.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Group life insurance
- Long-term disability insurance
- Flexible spending accounts
- Health savings accounts
- Group cancer insurance
- 401(k) retirement plan with company match
- Generous vacation and sick time
- Employee stock purchase plan
- Pet insurance
- Retail banking benefits
- Competitive compensation
- Opportunities for personal and professional growth
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
