Mortgage Closer

Indiana Members Credit Union • Carmel, IN

1d

About The Position

The Mortgage Closer provides customer service to internal and external mortgage and home equity members. The role manages a loan pipeline, issues closing disclosures, reconciles closing disclosures with title companies, delivers final closing documents, and arranges funding through wire transfers. It also validates that closing documentation conditions are satisfied and facilitates solutions for requests or changes during and after loan closing. The position requires working effectively in a fast-paced environment and responding promptly and professionally to closing issues.

The Mortgage Closer communicates with members, branch and production staff, investors, insurers, third-party vendors, and servicing staff. The role ensures timely and accurate closings in accordance with company policies, investor guidelines, and regulatory requirements; reviews documentation to validate underwriting requirements and payment or payoff information; maintains loan origination system data; and meets quality, accuracy, and efficiency performance indicators. The work takes place in a private office area. Travel is minimal to none.

Requirements

• 1–3 years of prior mortgage and/or home equity production and/or servicing experience.
• Excellent oral and written communication skills.
• Ability to multitask and work in a fast-paced environment while maintaining a positive attitude.
• Ability to prioritize tasks and organize daily functions.
• Ability to work with minimal management.

Nice To Haves

• Prior branch-related experience.
• Experience processing tasks in a paperless environment.

Responsibilities

• Communicate in writing and verbally with members, branch and production staff, investors, insurers, third-party vendors, and servicing staff to address requests and maintain productive, compliant relationships.
• Work with title companies to reconcile closing disclosures.
• Ensure timely and accurate closing of mortgage and home equity loans in accordance with company policies, investor guidelines, and regulatory requirements.
• Analyze documentation and information to validate established requirements, including finalized underwriting requirements, monthly hazard insurance, property tax and private mortgage insurance payments, and closing payoffs.
• Manage a loan pipeline while meeting performance indicators for quality, accuracy, and efficiency.
• Apply knowledge of mortgage and home equity closing practices and procedures, regulatory compliance, and quality audits.
• Update loan origination systems with required data, commentary, and key dates.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed