Mortgage Closer

Indiana Members Credit Union • Carmel, IN

20h

About The Position

The Mortgage Closer provides customer service to internal and external mortgage and home equity members. The role manages a loan pipeline, issues and reconciles closing disclosures with title companies, delivers final closing documents, and funds loans through wire transfers. The Mortgage Closer validates that closing documentation conditions are met and facilitates solutions to requests or changes during and after loan closing. The position requires adapting to a fast-paced environment and addressing closing problems promptly and professionally.

The role ensures mortgage and home equity loans close accurately and on time in accordance with company policies, investor guidelines, and regulatory requirements. It analyzes documentation, communicates with members and other stakeholders, updates loan origination systems, and maintains quality, accuracy, and efficiency. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities may change at any time.

Requirements

• 1–3 years of prior mortgage and/or home equity production and/or servicing experience.
• Excellent oral and written communication skills.
• Ability to multitask and work in a fast-paced environment while maintaining a positive attitude.
• Ability to prioritize tasks and organize daily functions.
• Ability to work with minimal management.

Nice To Haves

• Prior branch-related experience preferred.
• Experience processing tasks in a paperless environment is a plus.

Responsibilities

• Communicate in writing and verbally with members, branch and production staff, investors, insurers, third-party vendors, and servicing staff to address requests and maintain productive, compliant relationships.
• Work with title companies to reconcile closing disclosures.
• Ensure mortgage and home equity loans close accurately and on time in accordance with company policies, investor guidelines, and regulatory requirements.
• Analyze documentation and information to validate established requirements, including underwriting requirements, hazard insurance, property tax and private mortgage insurance payments, and closing payoffs.
• Manage a loan pipeline while meeting key performance indicators for quality, accuracy, and efficiency.
• Apply knowledge of mortgage and home equity closing practices and procedures, regulatory compliance, and quality audits.
• Update loan origination systems with required data, commentary, and key dates.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed