Mortgage Loan Originator | Sage Home Loans
About The Position
The Mortgage Loan Originator is part of the Sales team at Sage Home Loans and serves as a primary point of contact and trusted guide for clients throughout the homebuying process. The role involves communicating with prospective and current clients by phone and email, explaining loan products and prequalification, and providing clear guidance on next steps. The originator works with Operations and Processing, manages a pipeline of leads and loans, makes outbound calls to generate business, and owns the client experience from the first conversation through closing. The position is based at Red Ventures' South Charlotte, North Carolina headquarters Tuesday through Thursday, with remote work on Mondays and Fridays. The team emphasizes collaboration, coachability, ethical conduct, accountability, and putting clients first.
Requirements
- At least 3 years of mortgage sales experience with a proven track record of performance and client trust.
- NMLS-licensed mortgage loan originator with hands-on experience originating a wide range of loan products.
- Full understanding of FHA, VA, and Conventional mortgage products and their benefits to clients.
- Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA.
- Excellent phone sales skills and the ability to connect with, empathize with, and confidently guide clients.
- Ability to manage competing priorities in a fast-paced environment while meeting deadlines and service expectations.
- Ability to build relationships and collaborate across teams with internal partners and external clients.
- Coachability, adaptability, a growth mindset, and commitment to taking ownership of the client experience.
Responsibilities
- Answer inbound customer calls to discuss loan products, prequalification criteria, and next steps.
- Communicate loan progress clearly to consumers and collect required documentation.
- Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention.
- Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle-time targets.
- Work closely with Operations and Processing teams.
- Guide clients through the loan process and own the client experience from initial conversation through closing.
- Communicate proactively to meet service-level commitments and exceed client expectations.
Benefits
- Medical, dental, and vision insurance coverage
- Life insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Paid time off
- Holiday pay
- 401(k) with match
- Employee assistance program
- Paid parental bonding benefit program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
