Mortgage Loan Originator | Sage Home Loans

Red Ventures • Charlotte, NC

7d • Hybrid

About The Position

As a Mortgage Loan Originator on the Sales team at Sage Home Loans, you are the first point of contact for clients and guide them through their homebuying journey. You engage with prospective and current clients by phone and email, providing guidance on loan products, prequalification, and next steps while building relationships based on trust and transparency. You work with Operations and Processing teams to manage a pipeline, make outbound calls to generate business, and own the client experience from the initial conversation through closing.

The role follows a hybrid schedule, working at the South Charlotte, North Carolina headquarters Tuesday through Thursday and remotely on Mondays and Fridays. Sage Home Loans combines digital mortgage application technology with human support from expert Loan Officers to provide a borrower experience that is both convenient and personal.

Requirements

• At least 3 years of mortgage sales experience with a proven track record of performance and client trust.
• NMLS-licensed mortgage loan originator with hands-on experience originating a wide range of loan products.
• Full understanding of FHA, VA, and Conventional mortgage products and their benefits to clients.
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA, and a commitment to ethical conduct.
• Excellent phone sales skills and the ability to connect with, empathize with, and confidently guide clients through the loan process.
• Ability to manage competing priorities in a fast-paced environment while meeting deadlines and service expectations.
• Ability to build relationships and collaborate with internal partners and external clients.
• Demonstrated coachability, adaptability, and a growth mindset.
• Takes ownership of the client experience and communicates proactively to exceed expectations and meet service-level commitments.
• Comfort with a culture that values speed, ethics, impact, and accountability.

Responsibilities

• Answer inbound customer calls to discuss loan products, prequalification criteria, and next steps.
• Communicate loan progress clearly to consumers and collect required documentation.
• Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention.
• Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle-time targets.
• Work closely with Operations and Processing teams to support the client experience from the first conversation through closing.

Benefits

• Medical, dental, and vision insurance coverage.
• Life insurance.
• Short- and long-term disability insurance.
• Flexible Spending Accounts.
• Paid time off.
• Holiday pay.
• 401(k) with company match.
• Employee Assistance Program.
• Paid parental bonding benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed