About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates loan terms. The officer works with prospects and referral sources, explains mortgage products, guides customers through the application process, manages expectations, and coordinates with underwriting, processing, closing agents, realtors, and others to move applications through closing. The position also develops sales opportunities and product knowledge, participates in home financing events, recommends product or pricing changes, and helps ensure successful audits and examinations. The role deals with complex mortgage needs. This position is classified as a Loan Originator under Regulation Z and a Mortgage Loan Originator under the SAFE Act. The role is based in Melville, New York, and lists 40 hours. Compensation information includes a pay range of $17.00 per hour and a separate description of $11.54 per hour depending on established local minimum wage, plus commission.

Requirements

  • A bachelor’s degree or progressive work experience in addition to the experience specified.
  • At least 2 years of mortgage origination experience.
  • Proven sales ability.
  • Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
  • Strong sales and negotiation skills.
  • Ability to work independently and plan activities to achieve sales goals.
  • Strong time-management skills.
  • Excellent verbal and written communication skills.
  • PC skills, including the ability to learn mortgage origination and automated underwriting systems.
  • Must be eligible for employment with a covered financial institution under Regulation Z.
  • Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
  • Satisfactory criminal background check and credit report check, and required statements or certifications concerning government-agency findings.

Responsibilities

  • Meet with prospects identified directly and those referred by realtors, developers, attorneys, and other internal and external referral sources.
  • Explain available mortgage products and services and recommend options based on individual prospect needs.
  • Guide customers through the mortgage application process and explain required information and other aspects of the loan process.
  • Ensure applications are accurately completed and include required information and supporting documentation.
  • Manage customers’ expectations regarding processing times and closing dates.
  • Sell and originate residential mortgage loans in accordance with established policies and procedures and applicable legal and regulatory guidelines.
  • Generate referrals for mortgage sales opportunities and sales of other company business-line products.
  • Develop a plan to achieve sales goals with assistance from sales management.
  • Enter information into the mortgage loan system so loans appear accurately in the pipeline.
  • Create supporting files with backup and explanatory documentation for underwriting, regulatory, and other purposes.
  • Send applications and other required information to underwriting.
  • Underwrite loans using point-of-sale underwriting systems within the scope of authority.
  • Communicate loan decisions directly to customers and explain any additional information needed.
  • Submit application materials and other required information to processing to clear conditions, finalize the loan commitment, and prepare for closing.
  • Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep the application process on track.
  • Attend closings as needed.
  • Develop knowledge of industry practices, trends, company products and services, mortgage laws, regulations, policies, procedures, and rules through learning, training, and seminars.
  • Participate in homebuyers’ seminars, home shows, brokers’ meetings, and other home financing workshops.
  • Recommend changes to products, programs, and/or pricing.
  • Help ensure TD Bank maintains successful audits and examinations in all areas.
  • Handle complex mortgage needs.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training and onboarding
  • Online learning platform and mentoring programs
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