Mortgage Loan Officer-NY

Citizens Financial Group•Melville, NY

About The Position

Citizens is hiring a Mortgage Loan Officer to grow mortgage lending business and deepen client relationships through tailored advice and personalized service. The role collaborates with colleagues across banking, lending, and investing to help clients meet short- and long-term financial goals. The Mortgage Loan Officer develops and maintains a network of referral relationships, interviews new and existing customers to identify borrowing needs, recommends suitable mortgage products, terms, and pricing, and gathers required information. The role also prepares complete mortgage applications in accordance with procedures and policies while meeting sales goals and objectives. This position is commissioned-based; individuals in the role have historically earned $100,000 to $250,000 annually depending on performance and productivity. The schedule is 40 hours per week, Monday through Friday.

Requirements

  • Two or more years of retail residential mortgage sales experience.
  • Documented residential mortgage loan volume of at least $8 million in the past 12 months.
  • Established relationships with local referral networks.
  • Ability to communicate clearly and effectively, verbally and in writing, across a broad range of audiences.
  • Strong computer skills and experience using laptop technology.
  • Meet and follow all SAFE Act requirements, including successfully completing required background checks and obtaining a Unique Identifier from the NMLS.

Nice To Haves

  • BA/BS degree or equivalent experience in residential mortgage sales.

Responsibilities

  • Develop and maintain a quality network of referral relationships, including realtors, builders, and professional and personal contacts.
  • Participate in business development opportunities, community efforts that promote home ownership, and professional organizations.
  • Interview new and existing customers to determine loan needs and advise them on appropriate products, terms, and pricing.
  • Gather required information and generate complete mortgage applications while following applicable procedures and policies.
  • Meet sales and referral goals and contribute to branch success by developing and expanding customer relationships.
  • Deliver outstanding customer service and create positive customer experiences.
  • Improve personal productivity through attention to detail, self-motivation, and adaptability.
  • Participate in opportunities to expand knowledge, influencing skills, and interpersonal skills.

Benefits

  • Competitive pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Maternity and paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
  • Paid time off policy exceeding mandatory paid sick or paid time-away requirements in applicable U.S. jurisdictions
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