Mortgage Loan Officer- Forest Hills, NY

TD•New York, NY

13d•Onsite

About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates loan terms. The officer guides customers through the mortgage application process, explains products and required information, and coordinates with underwriting, processing, realtors, closing agents, and other parties through closing. The role also develops mortgage-industry knowledge, participates in home-financing events, recommends product or pricing changes, and helps ensure successful audits and exams.

Requirements

Bachelor’s degree or progressive work experience in addition to the required experience.
At least 2 years of mortgage origination experience.
Proven sales ability.
Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Strong sales and negotiation skills.
Self-directed, with the ability to plan activities to achieve sales goals.
Strong time-management skills.
Excellent verbal and written communication skills.
PC skills, including the ability to learn mortgage origination and automated underwriting systems.
Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
Satisfactory criminal background and credit report checks, and required statements or certifications regarding administrative, civil, or criminal findings by government agencies or authorities.

Responsibilities

Meet with prospects identified directly or referred by realtors, developers, attorneys, and other internal and external referral sources.
Explain available mortgage products and services and recommend options based on individual prospect needs.
Guide customers through the mortgage application process and explain required information and other aspects of the loan process.
Ensure applications are accurately completed and include required information and supporting documentation.
Manage customers’ expectations regarding processing times and closing dates.
Sell and originate residential mortgage loans in accordance with established policies, procedures, and applicable legal and regulatory guidelines.
Generate referrals for mortgage sales opportunities and sales of products from other company business lines.
Develop a plan to achieve sales goals with assistance from sales management.
Enter information into the mortgage loan system so loans are accurately reflected in the pipeline.
Create supporting files with backup and explanatory documentation for underwriting, regulatory, and other purposes.
Send applications and other required information to underwriting.
Underwrite loans using point-of-sale underwriting systems within the scope of authority.
Communicate loan decisions to customers and explain any additional information needed.
Submit application materials and other required information to processing to clear conditions, finalize the loan commitment, and prepare for closing.
Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep applications progressing as planned.
Attend closings as needed.
Build knowledge of industry practices and trends through experienced sales personnel, continuing education, and seminars, including learning about company products and services and mortgage laws and regulations.
Develop knowledge of policies, procedures, rules, and regulations related to retail mortgage products.
Participate in homebuyers’ seminars, home shows, brokers’ meetings, and other home-financing workshops.
Recommend changes to products, programs, or pricing.
Help ensure TD Bank maintains successful audits and examinations.
Handle complex mortgage needs.