Mortgage Branch Manager
About The Position
Assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. Maintains a personal pipeline of retail mortgage loans. Recruits, interviews, and trains talent; works proactively to retain employees and manage performance. Participates in local and state mortgage banking, realtor, and builder trade associations and maintains knowledge of the mortgage industry and current issues. Communicates business goals, objectives, and company performance results to staff. Promotes an effective sales environment through sales training, individual and team coaching, and creation of marketing materials. Acts as a liaison between U.S. Bank Home Mortgage and other company departments and develops collaborative partnerships with other U.S. Bank business lines. The role requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The position has multiple levels; the successful candidate will be hired at the level aligned with their experience. It requires two or more hours of driving per week. The role is posted as remote, but candidates located near a U.S. Bank location must work onsite at least three days per week.
Requirements
- Bachelor's degree or equivalent work experience.
- Two or more years of experience as a Retail Mortgage Loan Originator.
- NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including required background and credit checks.
- At least one year of mortgage, sales, real estate, or banking experience is required for consideration across the role's multiple levels.
- Ability to drive two or more hours per week.
- Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice To Haves
- Thorough knowledge of sales and sales strategies.
- Well-developed leadership skills.
- Excellent verbal and written communication skills.
- Well-developed customer service and relations skills.
- Demonstrated new business development and relationship management skills.
- Thorough knowledge of mortgage products and services, operations, and current market trends.
- At least two years of supervisory experience.
- Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
- Experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.
Responsibilities
- Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability.
- Maintain a personal pipeline of retail mortgage loans.
- Recruit, interview, and train talent; proactively retain employees and manage performance.
- Participate in local and state mortgage banking, realtor, and builder trade associations.
- Maintain a thorough understanding of mortgage industry knowledge and current issues.
- Communicate business goals, objectives, and company performance results to staff.
- Promote an effective sales environment through sales training, individual and team coaching, and creating marketing materials.
- Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
- Establish collaborative partnerships with other U.S. Bank business lines.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation, from two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Eligibility for incentives based on employee production under the applicable incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
