Mortgage Branch Manager

U.S. Bank • Downers Grove, IL

7d • $49,000 - $70,350 • Remote

About The Position

The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to meet production goals and support operational excellence, regional growth, and profitability. The manager also maintains a personal pipeline of retail mortgage loans; recruits, interviews, and trains talent; works to retain employees and manage performance; and promotes a productive sales environment through training, coaching, and marketing materials. The role communicates business goals, objectives, and company performance results to staff, serves as a liaison between U.S. Bank Home Mortgage and other company departments, and develops partnerships with other U.S. Bank business lines. The manager is expected to participate actively in local and state mortgage banking, realtor, and builder trade associations and maintain current mortgage industry knowledge.

The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The role is posted as remote, but employees located near a U.S. Bank location must work onsite at least three days per week. It also requires two or more hours of driving per week. The position has multiple levels, and the successful candidate will be hired at the level aligned with their experience.

Requirements

• Bachelor's degree or equivalent work experience.
• Two or more years of experience as a Retail Mortgage Loan Originator.
• NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit check.
• Ability to drive two or more hours per week.

Nice To Haves

• Thorough knowledge of sales and sales strategies.
• Well-developed leadership skills.
• Excellent verbal and written communication skills.
• Well-developed customer service and customer relations skills.
• Demonstrated new business development and relationship management skills.
• Thorough knowledge of mortgage products and services, operations, and current market trends.
• Minimum two years of supervisory experience.
• Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
• Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

• Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability.
• Maintain a personal pipeline of retail mortgage loans.
• Recruit, interview, and train talent, and proactively retain current employees and manage performance.
• Participate in local and state mortgage banking, realtor, and builder trade associations.
• Maintain a thorough understanding of mortgage industry knowledge and current issues.
• Communicate business goals, objectives, and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials.
• Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
• Establish collaborative partnerships with other U.S. Bank business lines.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation from two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager