Mortgage Branch Manager
About The Position
The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, and regional growth and profitability. The role also maintains a personal pipeline of retail mortgage loans. The manager recruits, interviews, and trains talent; supports employee retention and performance management; communicates business goals, objectives, and company performance results; and promotes an effective sales environment through sales training, individual and team coaching, and marketing materials. The position serves as a liaison between U.S. Bank Home Mortgage and other company departments and builds collaborative partnerships with other U.S. Bank business lines. The manager is expected to participate actively in local and state mortgage banking, realtor, and builder trade associations and maintain a thorough understanding of mortgage industry knowledge and current issues. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks; failure to meet or maintain registration requirements may result in rescission of an offer or termination. The role has multiple levels, and the hired level will align with the candidate’s experience. At least two hours of driving per week is required. The role is posted as remote, but candidates located near a U.S. Bank location must work onsite at least three days per week.
Requirements
- Bachelor's degree or equivalent work experience.
- Two or more years of experience as a Retail Mortgage Loan Originator.
- NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
- Ability to drive two or more hours per week.
- Candidates located near a U.S. Bank location must work onsite at least three days per week.
Nice To Haves
- Thorough knowledge of sales and sales strategies.
- Well-developed leadership skills.
- Excellent verbal and written communication skills.
- Well-developed customer service and relations skills.
- Demonstrated new business development and relationship management skills.
- Thorough knowledge of mortgage products and services, operations, and current market trends.
- At least two years of supervisory experience.
- Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
- Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.
Responsibilities
- Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability.
- Maintain a personal pipeline of retail mortgage loans.
- Recruit, interview, and train talent, while proactively retaining current employees and managing performance.
- Participate in local and state mortgage banking, realtor, and builder trade associations.
- Maintain a thorough understanding of mortgage industry knowledge and current issues.
- Communicate business goals, objectives, and company performance results to staff.
- Promote an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials.
- Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
- Establish collaborative partnerships with other U.S. Bank business lines.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Eligibility for production-based incentives under the applicable incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
