Mortgage Branch Manager

U.S. Bank • Dallas, TX

6d • Remote

About The Position

The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The role maintains a personal pipeline of retail mortgage loans and recruits, interviews, trains, and retains employees while managing performance.

The position promotes an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials. It communicates business goals, objectives, and company performance results to staff; serves as a liaison between U.S. Bank Home Mortgage and other company departments; and establishes collaborative partnerships with other U.S. Bank business lines. The manager also participates in local and state mortgage banking, realtor, and builder trade associations and keeps current on mortgage industry knowledge and issues.

NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z is required. Registration includes criminal background and credit checks, and failure to meet or maintain registration requirements may result in an offer being rescinded or employment being terminated. The role requires at least two hours of driving per week. It may be designated as U.S. home-based remote; candidates who live near a U.S. Bank location are expected to work onsite three or more days per week.

The position has multiple levels. The successful candidate will be hired at the level aligned with their experience. The role offers an annual base salary of $49,000 to $70,350, depending on the required state minimum, plus eligibility for production-based incentives.

Requirements

• Bachelor's degree or equivalent work experience.
• Two or more years of experience as a Retail Mortgage Loan Originator.
• NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting registration requirements involving criminal background and credit checks.
• Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.

Nice To Haves

• Thorough knowledge of sales and sales strategies.
• Well-developed leadership skills.
• Excellent verbal and written communication skills.
• Well-developed customer service and customer relations skills.
• Demonstrated new business development and relationship management skills.
• Thorough knowledge of mortgage products and services, operations, and current market trends.
• Minimum two years of supervisory experience preferred.
• Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
• Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

• Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability.
• Maintain a personal pipeline of retail mortgage loans.
• Recruit, interview, and train talent; proactively retain current employees and manage performance.
• Participate in local and state mortgage banking, realtor, and builder trade associations, and maintain knowledge of mortgage industry developments and current issues.
• Communicate business goals, objectives, and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and creating marketing materials.
• Act as a liaison between U.S. Bank Home Mortgage and other departments or areas of the company.
• Establish collaborative partnerships with other U.S. Bank business lines.
• Drive at least two hours per week.
• Work onsite three or more days per week if designated remote and residing near a U.S. Bank location.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation, from two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Eligibility for production-based incentives under the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager