Mortgage Branch Manager

U.S. Bank National Association•Dallas, TX

7d•$49,000 - $70,350•Remote

About The Position

Assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, and regional growth and profitability. The position maintains a personal pipeline of retail mortgage loans; recruits, interviews, and trains talent; supports employee retention and performance management; and communicates business goals, objectives, and company performance results to staff. It promotes an effective sales environment through sales training, individual and team coaching, and marketing materials. The role also acts as a liaison between U.S. Bank Home Mortgage and other company departments, builds partnerships with other U.S. Bank business lines, and participates in local and state mortgage banking, realtor, and builder trade associations. A thorough understanding of mortgage industry knowledge and current issues is expected. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. It requires at least two hours of driving per week. The role may be U.S. home-based remote; candidates who live near a U.S. Bank location are expected to work onsite three or more days per week. The role has multiple levels, and the successful candidate will be hired at the level aligned with their experience.

Requirements

Bachelor's degree or equivalent work experience.
Two or more years of experience as a Retail Mortgage Loan Originator.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including required background and credit checks.
Ability to drive two or more hours per week.
Minimum one year of mortgage, sales, real estate, or banking experience for consideration across the role's multiple levels.

Nice To Haves

Thorough knowledge of sales and sales strategies.
Well-developed leadership skills.
Excellent verbal and written communication skills.
Well-developed customer service and customer relations skills.
Demonstrated new business development and relationship management skills.
Thorough knowledge of mortgage products and services, operations, and current market trends.
Minimum two years of supervisory experience.
Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
Experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and regional profitability.
Maintain a personal pipeline of retail mortgage loans.
Recruit, interview, and train talent, and proactively support employee retention and performance management.
Participate in local and state mortgage banking, realtor, and builder trade associations and maintain knowledge of mortgage industry issues.
Communicate business goals, objectives, and company performance results to staff.
Promote an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials.
Act as a liaison between U.S. Bank Home Mortgage and other departments or areas of the company.
Establish collaborative partnerships with other U.S. Bank business lines.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Eligibility for incentives based on employee production under the applicable incentive plan.