Mohs Medical Assistant - Jacksonville, FL

Suncoast Skin Solutions•Jacksonville, FL

1d•Onsite

About The Position

The Mohs Medical Assistant supports Mohs Surgeons and Dermatologists in delivering high-quality patient care and maintaining efficient clinic operations and a positive patient experience. The role involves clinical and administrative duties in a fast-paced surgical dermatology environment and requires professionalism, adaptability, teamwork, strong clinical skills, and effective communication. The position requires regular travel among assigned Jacksonville, Jacksonville Beach, and St. Augustine locations in coordination with the Mohs Surgeon’s schedule. The Medical Assistant assists with surgical procedures, sterile setup, patient preparation, closures, bandaging, suture removal, and wound care education. Other duties include room and instrument preparation, patient history and vitals documentation, specimen handling, diagnostic testing, medication administration as directed, prescription processing, prior authorizations, inventory, equipment maintenance, infection control, and clinic upkeep. The role also supports patient flow, room turnover, Provider readiness, and operational coverage while completing documentation and follow-up tasks promptly. The position requires maintaining patient confidentiality and accurate records, working within the scope of training and competency, following company policies and applicable healthcare regulations, completing required training, and maintaining role-related certifications and competencies. Work is in person, Monday through Friday, on an 8-hour shift.

Requirements

High school diploma or equivalent required.
Strong customer service and communication skills required.
Ability to work effectively in a fast-paced clinical environment.
Ability to travel regularly between clinic locations.
Ability to multitask and maintain attention to detail, organization, efficiency, and time management.
Ability to maintain professionalism under pressure and communicate clearly and professionally.
Ability to adapt to scheduling, staffing, operational, and workflow changes.
Ability to accept coaching, feedback, and redirection professionally.
Ability to follow company policies, confidentiality requirements, and applicable healthcare regulations.
Maintain required certifications and competencies for the role.
Ability to lift up to 25 lbs and assist with patient positioning and transfers as needed.
Ability to perform duties involving prolonged standing and walking, repetitive hand, wrist, arm, and neck movements, and frequent use of computers, tablets, phones, and medical equipment.

Nice To Haves

Medical Assistant diploma or certification preferred.
Dermatology and/or surgical assisting experience preferred, but not required.
Experience with EMR systems and medical office workflows preferred.

Responsibilities

Assist Mohs Surgeons with surgical procedures, sterile setup, and patient preparation.
Prepare and maintain sterile surgical fields, instruments, procedure trays, examination rooms, and treatment rooms.
Assist with surgical closures, bandaging, suture removal, and wound care education as directed by the Provider.
Maintain surgical, medication, and supply inventories and communicate ordering needs.
Educate patients on post-operative care instructions as directed by the Provider.
Coordinate and transport supplies, equipment, and materials between assigned clinic locations as needed.
Assist Providers with examinations, procedures, and treatments.
Obtain and accurately document patient medical histories, vitals, and clinical information in the EMR.
Collect, label, and process specimens appropriately and perform diagnostic testing as applicable.
Prepare and administer medications as directed by Providers, excluding controlled substances.
Process prescriptions and medication refill requests per Provider instructions and initiate and process assigned prior authorizations.
Process incoming voicemails, messages, tasks, and faxes within expected timeframes.
Monitor expiration dates and properly discard expired medications or samples.
Maintain infection control and aseptic technique standards and perform routine equipment maintenance and required logging.
Assist with cleaning, organization, and maintenance of clinical areas.
Follow OSHA, HIPAA, CLIA, and company compliance standards.
Support clinic workflow, patient flow, room turnover, and Provider readiness while maintaining patient safety and care quality.
Assist teammates during high-volume operations, anticipate Provider and patient needs, and support different Providers, locations, and workflows as needed.
Balance clinical and administrative responsibilities and complete assigned tasks, follow-up items, and documentation in a timely manner.
Travel with the assigned Mohs Surgeon to designated clinic locations based on the surgical schedule.
Communicate professionally with patients, Providers, and coworkers, including during stressful or high-volume situations.
Maintain reliability, accountability, consistent attendance, punctuality, and adherence to scheduling and timekeeping procedures.
Complete required onboarding, compliance, and training modules; participate in ongoing education, team meetings, and mandatory training.
Learn and follow Suncoast workflows, systems, and clinical protocols; maintain required certifications and competencies.
Maintain patient confidentiality and accurate documentation, release information only in accordance with policy and law, and practice within the scope of education, certification, training, and competency.