Medical Assistant - Jacksonville
About The Position
The Medical Assistant assists the Provider in delivering high-quality direct and indirect patient care, with the goal of making patients feel like family. The role combines clinical and administrative duties, including preparing care areas, assisting with examinations and procedures, collecting patient information and specimens, performing applicable diagnostic tests, managing medication records and prescription tasks, and maintaining equipment and supplies. The Medical Assistant also supports clinic operations, helps teammates during high-volume periods, and follows professional, communication, confidentiality, and legal standards.
Requirements
- High school diploma, AA degree, or higher.
- Knowledge of computer programs and EMR systems.
- Customer service knowledge.
- Excellent verbal communication skills.
- Ability to travel regionally as needed.
- Ability to meet the listed physical demands, including lifting up to 25 pounds and transferring and positioning patients.
Nice To Haves
- Medical assistant diploma and certification preferred.
- One year of experience with EMR systems preferred.
- Certified Medical Assistant credential preferred.
Responsibilities
- Prepare and maintain examination and treatment areas.
- Assist with examinations, invasive and non-invasive procedures, and treatments.
- Apply aseptic technique and infection-control principles, and comply with quality assurance practices.
- Screen and follow up on patient test results.
- Collect, process, and log specimens.
- Perform diagnostic tests when applicable.
- Obtain patient medical histories and vital signs.
- Prepare and administer medication, excluding controlled drugs, and maintain accurate medication records.
- Recognize and respond to emergencies.
- Call in or enter prescriptions according to physician orders.
- Maintain the drug sample supply and appropriately discard expired samples.
- Assist with general housekeeping, including weekly scrub-downs of patient care areas.
- Perform routine equipment maintenance and maintain logs for equipment such as autoclaves, eyewash stations, and clinical refrigerators.
- Initiate and process prescription medication prior authorizations.
- Maintain awareness of clinic operations and proactively assist where needed.
- Assist teammates during high-volume clinic operations without requiring direction.
- Demonstrate initiative, responsibility, time management, adaptability, ethical conduct, and the ability to complete repetitive tasks while maintaining focus.
- Attend team meetings and mandatory in-service training and education.
- Communicate respectfully and effectively with people of diverse cultural backgrounds, adapt communication to individual understanding, use professional telephone etiquette, and use medical terminology appropriately.
- Treat patients and coworkers with compassion, empathy, and mutual respect, and project a professional manner and image.
- Maintain consistent attendance and punctuality and follow time-clock procedures.
- Maintain confidentiality, document accurately, and follow guidelines for releasing patient information.
- Practice within the scope of education, training, and personal capabilities; follow Suncoast’s Employee Handbook; and maintain awareness of applicable federal and state health care legislation and regulations, including OSHA, HIPAA, and CLIA.
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
