Medical Assistant - Jacksonville

Suncoast Skin Solutions•Jacksonville, FL

4d•Onsite

About The Position

The Medical Assistant assists the Provider in delivering high-quality direct and indirect patient care, with the goal of making patients feel like family. The position performs clinical and administrative duties, supports clinic operations, assists teammates during busy periods, and maintains professional, ethical, and legally compliant practices. The role involves regional travel as needed and is performed in person.

Requirements

High school diploma, AA degree, or higher; high school or equivalent is required.
Knowledge of computer programs and EMR systems.
Customer-service skills and excellent verbal communication skills.
Ability to perform repetitive tasks without losing focus.
Consistent attendance and punctuality.
Ability to lift up to 25 pounds and transfer and position patients.
Ability to perform the physical demands of the role, including prolonged standing and walking, multitasking, repetitive head, neck, hand, wrist, and arm movements, and extensive reading, writing, and typing.

Nice To Haves

Medical assistant diploma and certification preferred.
Certified Medical Assistant certification preferred.
One year of EMR systems experience preferred.

Responsibilities

Prepare and maintain examination and treatment areas.
Assist with examinations and invasive and non-invasive procedures or treatments.
Apply aseptic technique and infection-control principles and comply with quality-assurance practices.
Screen and follow up on patient test results.
Collect, process, and log specimens; perform diagnostic tests when applicable.
Obtain patient medical histories and vital signs.
Prepare and administer medications, excluding controlled drugs, and maintain accurate medication records.
Recognize and respond to emergencies.
Call in or enter prescriptions according to physicians’ orders.
Maintain drug sample supplies and appropriately discard expired samples.
Perform general housekeeping, including weekly scrub-downs of patient-care areas.
Perform routine equipment maintenance and maintain logs for equipment such as autoclaves, eyewash stations, and clinical refrigerators.
Initiate and process prescription medication prior authorizations.
Maintain awareness of clinic operations and proactively assist where needed.
Assist teammates during high-volume clinic operations without requiring direction.
Attend team meetings and mandatory in-service training and education.
Communicate respectfully and compassionately with patients and coworkers, adapting communication to individual understanding and cultural diversity.
Use professional telephone etiquette and medical terminology appropriately.
Maintain confidentiality and accurate documentation, and follow appropriate guidelines for releasing patient information.
Practice within the scope of education, training, and personal capabilities; follow applicable federal and state health care legislation and regulations, including OSHA, HIPAA, and CLIA.
Conduct oneself in accordance with Suncoast’s Employee Handbook and follow time-clock procedures.