Mohs Medical Assistant - Jacksonville, FL

Suncoast Skin Solutions•Jacksonville, FL

10h•$17 - $22•Onsite

About The Position

The Mohs Medical Assistant supports Mohs Surgeons and Dermatologists in delivering high-quality patient care and maintaining efficient clinic operations and a positive patient experience. The role involves clinical and administrative duties in a fast-paced surgical dermatology environment, with regular travel among the Jacksonville, Jacksonville Beach, and St. Augustine locations in coordination with the Mohs Surgeon’s schedule. The Medical Assistant is expected to support surgical workflow, patient safety, room readiness, and overall clinic operations while communicating professionally with patients and coworkers. Responsibilities include assisting with Mohs procedures and patient preparation, maintaining sterile fields and instruments, supporting wound care and patient education, documenting clinical information in the EMR, processing specimens and medications as directed, and completing assigned administrative tasks. The position also requires active participation in clinic workflow, adaptability to changing schedules and coverage needs, compliance with applicable laws and company policies, and completion of required training and competencies.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work effectively in a fast-paced clinical environment.
Ability to travel regularly between clinic locations.
Attention to detail, organization, efficiency, and time management.
Initiative, accountability, follow-through, adaptability, and flexibility.
Team-oriented approach, strong work ethic, and professionalism under pressure.
Problem-solving skills and clear, professional communication.
Receptiveness to feedback and coaching.
Ability to multitask in a fast-paced environment.
Maintain patient confidentiality and accurate documentation, and practice within the scope of education, certification, training, and individual competency.

Nice To Haves

Medical Assistant diploma or certification.
Dermatology and/or surgical assisting experience.
Experience with EMR systems and medical office workflows.

Responsibilities

Assist Mohs Surgeons with surgical procedures, sterile setup, and patient preparation.
Prepare and maintain sterile surgical fields, instruments, and procedure trays.
Assist with surgical closures, bandaging, suture removal, and wound care education.
Maintain surgical, medication, and supply inventories and communicate ordering needs.
Educate patients on post-operative care as directed by the Provider.
Coordinate and transport supplies, equipment, and materials between assigned clinic locations as needed.
Prepare and maintain examination and treatment rooms; assist Providers with examinations, procedures, and treatments.
Obtain and accurately document patient medical history, vitals, and clinical information in the EMR.
Collect, label, and process specimens; perform diagnostic testing as applicable.
Prepare and administer medications as directed by Providers, excluding controlled substances.
Process prescriptions and refill requests according to Provider instructions, and initiate and process prior authorizations as assigned.
Process incoming voicemails, messages, tasks, and faxes within expected timeframes.
Monitor medication and sample expiration dates and properly discard expired items.
Maintain infection control and aseptic technique standards; perform routine equipment maintenance and maintain required logs.
Assist with cleaning, organization, and maintenance of clinical areas.
Follow OSHA, HIPAA, CLIA, and company compliance standards.
Support patient flow, room turnover, Provider readiness, and clinic operations throughout the workday.
Anticipate Provider and patient needs, assist teammates during high-volume operations, and complete assigned tasks and documentation promptly.
Adapt to scheduling, staffing, operational, and workflow changes and support different Providers, locations, or workflows as needed.
Travel with the assigned Mohs Surgeon to designated clinic locations according to the surgical schedule.
Communicate professionally with patients, Providers, and coworkers; maintain composure and professionalism during stressful situations.
Maintain reliability, accountability, attendance, punctuality, and adherence to scheduling and timekeeping procedures.
Complete required onboarding, compliance, and training modules; participate in ongoing education, team meetings, and mandatory training.
Maintain required certifications and competencies, protect patient confidentiality, document accurately, and practice within individual scope and competency.