Mohs Surgery Medical Assistant

Billings Clinic•Billings, MT
•Onsite

About The Position

The Medical Assistant I works under general supervision to support patient care and treatment while providing administrative and clerical assistance. The role involves collaborating with physicians, Advanced Practice Providers, registered nurses, licensed practical nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs. The Medical Assistant helps ensure smooth clinical operations and a high standard of care in a variety of healthcare settings. This is a full-time, non-exempt position at Billings Clinic’s main campus in Billings, Montana. The schedule is a day shift, at 0.90 FTE (72 hours every two weeks). Starting wage is $17.00–$21.25, depending on experience.

Requirements

  • High school diploma or GED.
  • Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
  • Complete Medical Terminology, Medication History, and New Clinic Staff classes within six months and/or before testing.
  • If a license or certification is required, maintain it in good standing.

Nice To Haves

  • Six months of experience in a healthcare-related field is preferred.
  • Equivalent combinations of education and experience related to the role’s tasks, knowledge, skills, and abilities will be considered.

Responsibilities

  • Comply with mandatory organizational and departmental standards, including employee and patient safety requirements.
  • Maintain competency in organizational, departmental, and external standards related to the environment, patient care, and safety.
  • Prepare examination rooms, equipment, and supplies according to patient needs and the type of examination or procedure.
  • Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; assist with registration and copay collection as needed.
  • Obtain and record patient medical histories, vital signs, and other relevant information.
  • Assist with minor procedures and physical examinations and ensure appropriate documentation in the patient medical record.
  • Collect and label laboratory specimens according to clinic policies and ensure their proper handling.
  • Administer basic vaccines to eligible patients aged 18 and older.
  • Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
  • Screen and direct incoming telephone calls and messages to the appropriate healthcare provider or department.
  • Order and maintain clinical and office supplies and equipment as directed by supervisors.
  • Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
  • Compile and report statistical data as directed.
  • Attend required meetings and participate in departmental committees when necessary.
  • Provide basic patient instructions and education as directed by physicians or Advanced Practice Providers, or according to department protocols.
  • Collaborate with physicians, Advanced Practice Providers, RNs, LPNs, and other healthcare staff to coordinate patient care.
  • Support a positive patient experience by addressing concerns and providing reassurance as needed.
  • Follow department procedures for patient safety, infection control, and pharmaceutical handling.
  • Participate in patient-safety and risk-management activities as directed.
  • Follow patient-safety goals and protocols to support a safe and effective clinical environment.
  • Participate in ongoing training and development to maintain skills and competencies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan with employer matching
  • Defined contribution pension plan
  • Paid time off
  • Employee wellness program
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