Mobile Repair Technician - Field Position

United Smart Tech • Smyrna, TN

6d • Onsite

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to provide in-home mobile device repair. The technician travels to customers in a company-provided repair van, diagnoses and repairs smartphones, tablets, and other consumer electronics, and delivers convenient, professional service. The role offers hourly base pay plus performance-based commissions and independence in managing daily routes and schedules. Work location is in person.

Requirements

• Must be at least 21 years old to meet company vehicle and driving requirements.
• Valid driver's license and a driving record that meets company and insurance requirements.
• Working knowledge of mobile devices, hardware, and operating systems.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and a customer-first attitude.
• Ability to work independently and manage responsibilities in the field.
• Willingness to travel locally to customer locations.
• Flexibility to work some weekends when needed.

Nice To Haves

• Experience in electronics repair, troubleshooting, customer service, or retail is preferred.

Responsibilities

• Travel to customers' homes in a company-provided repair van.
• Diagnose and repair smartphones, tablets, and other consumer electronics.
• Perform repairs efficiently and accurately while meeting quality expectations.
• Provide professional, friendly in-home service.
• Explain repair solutions and recommend relevant device protection and support plans.
• Manage daily schedules, routes, and service appointments.
• Maintain a professional attitude and deliver excellent customer experiences.

Benefits

• Company-provided repair van serving as a mobile workspace.
• Health, dental, vision, and life insurance.
• Paid time off (PTO).
• Paid training and ongoing career development.
• Opportunity to earn additional income through commissions.
• Independence and flexibility in managing daily routes and schedules.
• Opportunities to grow technical skills and advance a career.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed