Mobile Repair Technician - Field Position
About The Position
uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van, diagnose and repair mobile devices and other consumer electronics, and provide convenient, high-quality in-home service. The role offers hourly base pay plus performance-based commissions. The posting states a base rate of $10 per hour, commissions of $12 per successful repair, $5 per screen protector sold, and $25 per Home+ protection plan sold. Top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. Technicians manage their daily route, schedule, and service appointments independently while delivering professional, friendly customer service. The position requires local travel and flexibility to work some weekends when needed. Employment is full-time and work is in person.
Requirements
- Must be at least 21 years old to meet company vehicle and driving requirements.
- Valid driver’s license and a driving record that meets company and insurance requirements.
- Working knowledge of mobile devices, hardware, and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage responsibilities in the field.
- Willingness to travel locally to customer locations.
- Flexibility to work some weekends when needed.
Nice To Haves
- Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
- One year of computer repair experience is preferred.
- Soldering experience is asked about in the application.
Responsibilities
- Travel to customers’ homes in a company-provided repair van.
- Diagnose and repair smartphones, tablets, and other consumer electronics.
- Perform repairs efficiently and accurately while maintaining quality.
- Provide convenient, professional, and friendly in-home service.
- Explain repair solutions and recommend appropriate device protection and support plans.
- Manage daily schedules, routes, and service appointments.
- Maintain a professional attitude and deliver excellent customer experiences.
Benefits
- Company-provided repair van.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off (PTO).
- Paid training and ongoing career development.
- Opportunity to earn additional income through commissions.
- Independence and flexibility in managing daily routes and schedules.
- Opportunities to grow technical skills and advance a career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
