Mobile Repair Technician - Field Position
About The Position
uBreakiFix by Asurion is hiring a Mobile Repair Technician to provide in-home mobile device and consumer electronics repair. The technician travels to customers in a company-provided repair van, diagnoses and repairs devices, and delivers professional, convenient service. The position offers hourly base pay plus performance-based commissions: $10 per hour, $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. The posting says top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The role involves managing a daily route and service appointments independently, explaining repair options, and recommending relevant device protection and support plans. Candidates must meet the company’s age, driver’s license, and driving-record requirements and be willing to travel locally to customer locations. Some weekend work may be needed. Work is in person.
Requirements
- Must be at least 21 years old to meet company vehicle and driving requirements.
- Valid driver’s license and driving record that meet company and insurance requirements.
- Working knowledge of mobile devices, hardware, and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage responsibilities in the field.
- Willingness to travel locally to customer locations.
- Flexibility to work some weekends when needed.
Nice To Haves
- Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
- One year of computer repair experience is preferred.
- Soldering experience is asked about in the application.
Responsibilities
- Travel to customers’ homes in a company-provided repair van.
- Diagnose and repair smartphones, tablets, and other consumer electronics.
- Perform repairs efficiently, accurately, and to a high standard of quality.
- Provide convenient, professional, and friendly in-home service.
- Explain repair solutions and recommend appropriate device protection and support plans.
- Manage daily schedules, routes, and service appointments.
- Maintain a professional attitude and deliver excellent customer experiences.
Benefits
- Company-provided repair van.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off.
- Paid training and ongoing career development.
- Opportunity to earn additional income through commissions.
- Independence and flexibility in managing daily routes and schedules.
- Opportunities to grow technical skills and advance a career.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
