Mobile Repair Technician - Field Position
About The Position
uBreakiFix by Asurion is hiring a Mobile Repair Technician to provide mobile device and consumer electronics repair services at customers’ homes. The technician travels in a company-provided repair van, diagnoses and repairs devices, manages service appointments and daily routes, and delivers professional, friendly in-home customer service. The role offers hourly base pay plus commissions for successful repairs, screen protector sales, and Home+ protection plan sales. Top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The position is full-time and in person.
Requirements
- Must be at least 21 years old to meet company vehicle and driving requirements.
- Valid driver’s license and a driving record that meets company and insurance requirements.
- Working knowledge of mobile devices, hardware, and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage responsibilities in the field.
- Willingness to travel locally to customer locations.
- Flexibility to work some weekends when needed.
Nice To Haves
- Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
Responsibilities
- Travel to customers’ homes in a company-provided repair van.
- Diagnose and repair smartphones, tablets, and other consumer electronics.
- Perform repairs efficiently, accurately, and to a high standard of quality.
- Provide convenient, professional, and friendly in-home service.
- Explain repair solutions and recommend appropriate device protection and support plans.
- Manage daily schedules, routes, and service appointments.
- Maintain a professional attitude and deliver excellent customer experiences.
Benefits
- Company-provided repair van that serves as a mobile workspace.
- Health, dental, vision, and life insurance.
- Paid time off (PTO).
- Paid training and ongoing career development.
- Opportunity to earn additional income through commissions.
- Independence and flexibility in managing daily routes and schedules.
- Opportunities to grow technical skills and advance a career.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
