Mobile Repair Technician - Field Position

United Smart Tech•Lansing, MI
•Onsite

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van and diagnose and repair smartphones, tablets, and other consumer electronics. The role delivers convenient, professional in-home service and combines hourly base pay with performance-based commissions. The posting lists $10 per hour base pay, plus commissions of $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. It states that top performers can earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The technician manages daily service appointments and routes independently, performs accurate and efficient repairs, explains repair solutions, and recommends appropriate protection and support plans. The position requires local travel and flexibility to work some weekends when needed. Work is in person, and the job is full-time. The employer describes the opportunity as offering paid training, career development, and potential advancement. uBreakiFix by Asurion states that it is an equal-opportunity employer.

Requirements

  • Be at least 21 years old to meet company vehicle and driving requirements.
  • Have a valid driver’s license and a driving record that meets company and insurance requirements.
  • Have working knowledge of mobile devices, hardware, and operating systems.
  • Have strong problem-solving skills and attention to detail.
  • Have excellent communication skills and a customer-first attitude.
  • Be able to work independently and manage responsibilities in the field.
  • Be willing to travel locally to customer locations.
  • Be flexible to work some weekends when needed.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
  • One year of computer repair experience is preferred.
  • Soldering experience is asked about in the application.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform quality repairs efficiently and accurately.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules, routes, and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Ongoing career development
  • Opportunity to earn additional income through commissions
  • Independence and flexibility in managing daily routes and schedules
  • Opportunities to grow technical skills and advance a career
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