Mobile Repair Technician - Field Position

United Smart Tech•Flint, MI

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van and provide convenient, high-quality service. The technician diagnoses and repairs mobile devices and other consumer electronics, explains repair solutions, and recommends relevant device protection and support plans. The role involves independent field work, managing a daily route and service appointments, and delivering professional, friendly customer experiences. Compensation is $10 per hour plus commissions of $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. Top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales.

Requirements

  • Must be at least 21 years old to meet company vehicle and driving requirements.
  • Valid driver’s license and driving record that meets company and insurance requirements.
  • Working knowledge of mobile devices, hardware, and operating systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and a customer-first attitude.
  • Ability to work independently and manage responsibilities in the field.
  • Willingness to travel locally to customer locations.
  • Flexibility to work some weekends when needed.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform repairs efficiently, accurately, and to a high standard of quality.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules, routes, and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van as a mobile workspace.
  • Health, dental, vision, and life insurance.
  • Paid time off (PTO).
  • Paid training and ongoing career development.
  • Opportunity to earn additional income through commissions.
  • Independence and flexibility in managing the daily route and schedule.
  • Opportunities to grow technical skills and advance a career.
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