Mobile Phlebotomist (Paid Training)

Versiti, Inc.•Tinley Park, IL

About The Position

Under direct supervision by department leadership, the Mobile Phlebotomist performs whole blood and apheresis product collections and provides donors with a high-quality, customer-focused donation experience. The role involves interacting respectfully and professionally with donors and coordinators, contributing to team objectives, and helping maintain a supportive, collaborative team culture. The position also operates a mobile drive vehicle, safely transports staff, and loads and unloads supplies and equipment. At mobile sites, the employee sets up supplies and technology, performs donor screening and phlebotomy, and may conduct automated collections using Alyx and/or Trima. The role includes maintaining product integrity, documenting work, caring for donors experiencing reactions, and supporting safe, compliant operations.

Requirements

  • High school diploma or GED.
  • Less than one year of job-related experience is required.
  • Knowledge of standardized work routines, general facts and information, and/or simple equipment, machines, and materials; knowledge is usually acquired through on-the-job training.
  • Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
  • Basic mathematical aptitude and strong attention to detail.
  • Ability to apply judgment to written or oral instructions and organize work for productive workflow.
  • Ability to provide consistently positive, professional, empathetic, donor-centric service.
  • Ability and desire to support a positive team culture through respectful communication, behavior, and collaboration.
  • Flexibility to work independently and with a team, and adaptability to changing organizational and donor needs.
  • Strong communication skills, including respectfully providing and receiving feedback from peers, donors, and leadership.
  • Ability to work evening, weekend, and holiday hours, with availability between 4:00 a.m. and 10:00 p.m.
  • Ability to learn and use computer applications needed for the job.
  • Valid, in-state driver's license.
  • Cargo certification.

Nice To Haves

  • One to three years of relevant people-facing experience preferred.

Responsibilities

  • Follow DOT guidelines while operating a full-size commercial van or Promaster and safely transport staff, supplies, and equipment.
  • Load and unload supplies and set up the mobile site, including technology systems and quality control.
  • Perform donor screening, including collecting donor histories, conducting mini-physicals, and performing phlebotomy.
  • Provide a respectful, compassionate, professional, and customer-focused donor experience; respond to inquiries, requests, and complaints and escalate when appropriate.
  • May conduct automated collections using Alyx and/or Trima, recognize and respond to automation reactions, and recruit and convert donors for automation.
  • Support a positive team culture through teamwork, collaboration, encouraging conduct, and respectful support of coworkers.
  • Maintain product integrity and proper donor identification, perform routine equipment maintenance, and complete department records.
  • May prepare and pack units for transport.
  • Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
  • Rebook donors for future donation appointments.
  • May undergo additional background checks if required by a sponsor when assisting at a mobile drive.
  • Perform other duties reasonably within the scope of the job classification.
  • Follow applicable regulatory and compliance requirements and standard operating policies and procedures.

Benefits

  • Eight weeks of paid phlebotomy training.
  • Evening shift differential of $1.50 per hour after 6:00 p.m.
  • Weekend shift differential of $2.00 per hour.
  • Skill-based percentage increases for advanced phlebotomy skills training.
  • Additional increase available for Spanish bilingual skills after passing a certification exam.
  • Medical, dental, and vision plans for eligible full-time regular employees.
  • Paid time off and holidays.
  • Short- and long-term disability insurance.
  • Life insurance.
  • 401(k) with a 7% dollar-for-dollar match.
  • Voluntary programs and discount programs.
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