Mobile Medical Assistant

360care•Poplar Bluff, MO

About The Position

The Mobile Medical Assistant travels to assigned long-term care facilities to support physicians providing audiology, optometry, podiatry, and behavioral health care. Travel may be up to a two-hour radius and up to 100% of the time to and from assigned medical facilities. Mileage reimbursement and drive-time pay are provided. The role includes preparing for patient visits, maintaining electronic medical records, supporting providers and patient flow, managing and cleaning medical equipment and supplies, and completing visit and production reports. The position works in a medical office capacity provided by the facility.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
For Audiology and Vision assignments, ability to lift less than 50 pounds; Podiatry assignments involve minimal lifting.
Corrected vision and hearing within a normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is a condition of any employment offer.

Responsibilities

Assist doctors promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in electronic medical records during patient visits; ensure documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate with staff to maintain patient flow during facility visits; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is functioning properly by completing preventive maintenance and following manufacturers’ instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Support and comply with the compliance program, including completing training and reporting suspected legal or company-policy violations.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
React positively to change and perform other duties as assigned.