Mobile Medical Assistant

360care•Hillsboro, MO

13d

About The Position

The Mobile Medical Assistant travels to assigned long-term care facilities to assist physicians providing audiology, optometry, podiatry, and behavioral health care. The role supports providers and patients, maintains clinical documentation in electronic medical records, prepares for visits, and helps coordinate patient flow. Travel may be up to a two-hour radius and up to 100% of the time; mileage reimbursement and drive-time pay are provided. The position also involves maintaining and cleaning medical equipment, managing supplies and inventory, preparing daily reports, posting charges, and cleaning the service area after visits. The assistant communicates with patients, families, providers, facility faculty and staff, responds to patient inquiries, and documents conversations in the EMR. The role requires compliance with company policies and applicable confidentiality, HIPAA, OSHA, and PHI guidelines. Employment offers are conditional on successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to meet physical demands, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within the normal range.
Legal authorization to work in the United States; employment offer is conditional on successful completion of a background investigation and drug screen.

Responsibilities

Assist doctors promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical history in electronic medical records during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff, including removing socks or shoes and pushing wheelchairs as needed.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Audit medical supply inventory, anticipate supply needs, and place or expedite orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before leaving.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility faculty, and staff.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.