Mobile General Skilled Technician

BGIS•Bridgewater, MA

8d•$62,400 - $70,720

About The Position

BGIS is hiring a Mobile General Skilled Technician in Bridgewater, Massachusetts, to provide property maintenance and technical services across client facilities. Working from a fully equipped service vehicle, the technician performs general repairs, small projects, preventive maintenance, and troubleshooting and repair of building systems and equipment. The role involves frequent travel between sites and customer locations, customer service, documenting work and resolutions in a service maintenance management database, and contributing to facility projects and preventive maintenance programs. The technician is expected to maintain positive, professional relationships with clients and coworkers; follow established procedures and applicable environmental, health, safety, and fire protection requirements; and ensure work meets quality and contract response requirements. The role may require responding to off-hour emergency calls. A company vehicle, cellphone, and tablet are provided. The posting lists an hourly rate of $30–$34 ($62,400–$70,720 annually), paid time off and holidays, a 401(k) match, and other benefits and perks.

Requirements

Minimum of 2–5 years of experience installing, maintaining, and repairing complex electrical systems in commercial buildings, including three-phase wiring, generators, and lighting.
Proficiency with tools and equipment, such as ladders.
Professional, courteous, and customer-focused demeanor.
Strong verbal and written communication skills.
Ability to read blueprints, plans, and diagrams.
Budget management experience.
Comfort using mobile devices, including cellphones and tablets, for work orders.
Demonstrated experience performing general repairs such as painting, carpentry, and plumbing in commercial settings.
High school diploma or GED.
Current valid driver’s license.
Ability to travel frequently between sites and customer locations.
Physical ability to walk jobsites in uneven terrain.
Ability to safely operate company vehicles and equipment with appropriate Department of Motor Vehicles clearance and required training.
Ability to perform the essential job duties satisfactorily, with reasonable accommodations where applicable.
Cognitive skills for client-facing work, including maintaining focus, communicating clearly and concisely, responding quickly to requests, following established processes, and completing tasks within targeted time frames.

Nice To Haves

Trade school education in building-related fields.
Relevant training certifications.
Working-at-heights training or certification.

Responsibilities

Maintain positive and professional working relationships with internal and external clients.
Respond to customer service requests and support tenant and customer satisfaction through the manner in which work is performed and services are delivered.
Drive and operate a company vehicle with GPS tracking for business use, following BGIS Fleet policy and safety requirements.
Perform preventive and corrective maintenance at various facilities, including travel between sites.
Complete work in accordance with established processes and practices and comply with environmental, health, safety, and fire protection requirements.
Observe facility and system conditions and deficiencies and provide recommendations for enhancement and repair.
Maintain, troubleshoot, and repair building systems and perform routine and on-demand maintenance, including patching and painting walls, repairing doors, and replacing light ballasts.
Record resolution data and track, monitor, and report the status of maintenance and repair work in the service maintenance management database.
Ensure completed work meets quality and contract response requirements; initiate documents to authorize or obtain formal approval for required work.
Assist with implementation of the preventive maintenance program; identify, record, and escalate deficiencies and maintain related documentation.
Participate in facility-related projects.
Maintain assigned tools and arrange for repair or replacement as required.
Submit expenditures on a timely basis.
Respond to off-hour emergency calls.
Contribute to other key initiatives as assigned.

Benefits

Paid time off starting at 48 hours and increasing to 168 hours with tenure.
Seven paid holidays annually.
401(k) with a 5% employer contribution.
Choice of a $3,500 cash bonus, 40 additional hours of floating holidays, or $1,250 technical training reimbursement through the BGIS Kickoff Tech Program.
Company vehicle, with a take-home option available.
Company-issued cellphone and tablet.
Annual boot voucher.
Health, life, and disability coverage.
Corporate discounts through ADP.
Ongoing technical training and certifications.
Career advancement and relocation opportunities.