Mobile Diesel Service Technician / Mechanic

MHC Kenworth • Murfreesboro, TN

4d • Onsite

About The Position

Murphy-Hoffman Company, LLC (MHC) is hiring a Mobile Diesel Service Technician / Mechanic to perform heavy-duty truck repair and maintenance at customer locations. The technician works with general supervision and supports customer relationships and service sales within an assigned territory. The role includes identifying opportunities to expand service sales, managing customer repair orders, and achieving labor-sales objectives for assigned accounts.

Requirements

• At least three years of heavy-duty truck repair experience.
• A/C, Brake, and DOT Annual Inspector certifications are required.
• Self-motivated and able to work with little supervision.
• Commitment to customer satisfaction and quality repairs.
• Excellent communication skills and a positive, can-do attitude.
• Possess the tools necessary to perform the position responsibilities.
• Class A or B CDL and/or DOT medical card may be required depending on the size of the mobile service vehicle.

Nice To Haves

• Engine and Component certifications are a plus.

Responsibilities

• Perform routine mechanical repairs and maintenance on heavy-duty truck equipment and related components.
• Coordinate customer repair orders with the Service Manager and Shop Foremen for task assignment, and coordinate mobile maintenance scheduling with the Service Advisor.
• Advise customers about needed service work and suggest additional labor, parts, and body-shop services when appropriate.
• Follow safe work practices, use required safety equipment, seek assistance when needed, and maintain assigned company vehicles. Immediately report damage to company or customer equipment or property to a supervisor.
• Maintain favorable relationships with customers.
• Create and close repair orders in the MHC business system and complete paperwork documenting work performed and time spent.
• Control business expenses within the approved budget and manage tooling and parts inventory on the service truck.
• Oversee assigned customer accounts in the territory; regularly contact key current and prospective accounts and promote preventive maintenance, products, promotions, and services.
• Achieve labor-sales objectives and quotas for assigned accounts.
• Perform other duties as assigned by a supervisor.

Benefits

• Competitive salary
• Medical, dental, and prescription insurance
• Disability and life insurance
• Paid Time Off program
• 401(k) and profit sharing with employer match
• Flexible Spending Account
• Internal promotion opportunities
• On-the-job training

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed