Mobile Diesel Technician (Diesel Mechanic)

Dobbs Peterbilt•Meridian, MS

10h•Onsite

About The Position

The Mobile Diesel Technician provides service to the Tuscaloosa area, maintaining and repairing commercial trucks and equipment from a fully equipped mobile service truck. The technician diagnoses and repairs vehicles and equipment serviced by the Company’s facilities and is expected to demonstrate professional competence in work quality, product knowledge, and customer service. The role involves completing repairs to industry-standard estimated times, performing inspections and maintenance, using diagnostic equipment and technical information to identify root causes, maintaining the service truck and its inventory, documenting repairs, and responding to customer needs. The technician must be flexible to work after hours and on alternate days. Dobbs Truck Group operates 25 commercial truck dealerships through Dobbs Peterbilt and Western Truck Center. The company describes itself as an equal opportunity and affirmative action employer that values diversity and inclusion.

Requirements

Must be at least 18 years of age.
At least 4 years of dealer experience as a Diesel/Service Technician.
Valid Commercial Driver’s License and a qualified MVR abstract.
Meet minimum tool requirements; specific requirements are not provided in the posting.
Ability to understand complex problems, collaborate, and explore alternative solutions.
Ability to organize and prioritize a short-term work schedule (more than 1 month).
Ability to make decisions with moderate impact on the immediate work unit.
Ability to communicate effectively by phone.
Ability to compute, analyze, and interpret numerical data for reporting purposes.
Ability to meet the listed physical demands, including lifting and moving up to 65 pounds occasionally.

Nice To Haves

High school graduate or GED with 5 years of experience in a truck dealership or equivalent experience.
Ability to work independently with minimal supervision.
Great customer service skills.

Responsibilities

Complete repairs within estimated times per industry standards.
Grow and maintain the customer base.
Perform DOT inspections, troubleshooting, and repairs on vehicle electrical systems, charging and starting systems, engines, HVAC, powertrain, and chassis components.
Diagnose and repair components including injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission and clutch components.
Use diagnostic equipment, software, and technical publications or information to identify the root cause of customer complaints and determine repair solutions.
Maintain the service truck, supplied tooling, and parts inventory to Company expectations.
Provide thorough documentation supporting the customer complaint, cause, and correction.
Perform preventative maintenance when requested.
Respond promptly to customer requests and foster customer relationships.
Report deferred repairs to the customer and service administration.
Be available after hours and on alternate days.
Follow Company policies and conduct expectations, contribute to a respectful and collaborative work environment, discuss performance and departmental goals with a manager, suggest improvements, support company growth and management decisions, and mentor others.