Mobile Crisis Specialist (Weekend 8a-8p)

Brightli • Independence, MO

1d

About The Position

The Mobile Crisis Specialist - QMHP provides critical support to children, adults, and families experiencing mental health crises. In a mobile and on-call role, the specialist responds to crisis referrals by telephone and in person, assesses risk and immediate needs, develops safety plans, and connects people with appropriate crisis services and community resources. The role includes coordinating access to hospitalization when appropriate and other care in the least restrictive environment, while helping individuals and families navigate behavioral health services and community supports.

The specialist collaborates with Crisis Services colleagues, law enforcement, emergency medical personnel, internal programs, and community partners to coordinate resources, support safety, and promote continuity of care. The position requires timely, accurate documentation; compliance with agency and emergency procedures; and participation in meetings, trainings, webinars, and supervision. The assigned schedule is part-time, Saturday and Sunday, 8 a.m. to 8 p.m., in Independence, Missouri.

Requirements

• Master’s degree in a behavioral health or related field and completion of a practicum, or one year of experience in a behavioral health field.
• CPR/First Aid and CPI certification required.
• Before removal from probationary status, demonstrate competency in crisis intervention, safety and legal issues, and working effectively with law enforcement.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Strong knowledge and skills in crisis assessment, triage, intervention, and responding to suicidality.
• Effective verbal and written communication skills and ability to establish positive relationships by telephone and in person.
• Strong problem-solving, decision-making, clinical judgment, and time-management skills.
• Ability to work independently and collaborate effectively as part of a crisis response team.
• Ability to remain adaptable and effective as client needs, priorities, and job demands change.
• Ability to take appropriate initiative, follow direction, and accept supervision.
• Proficiency with computers and electronic medical records.

Responsibilities

• Provide compassionate telephone and face-to-face crisis assessments for children and adults experiencing mental health crises.
• Assess risk and immediate needs, develop safety plans, and connect individuals and families with appropriate crisis and community resources.
• Coordinate access to crisis services, hospitalization when appropriate, and other resources that support individuals in the least restrictive environment.
• Collaborate with Crisis Services team members and provide consultation and support to mobile crisis team members as requested.
• Partner with law enforcement and emergency medical personnel to support the safety and needs of individuals and families during crisis situations.
• Build working relationships with internal programs and external community partners to improve access, referrals, and continuity of care.
• Apply knowledge of mental health signs and symptoms, crisis intervention, custody and guardianship considerations, and involuntary commitment processes.
• Maintain required on-call and mobile coverage according to the assigned schedule.
• Complete timely and accurate documentation for compliance and required reporting.
• Participate in scheduled meetings, conference calls, webinars, trainings, and individual and group supervision.
• Follow applicable agency, emergency, and corporate compliance procedures while providing crisis services.

Benefits

• Employee Assistance Program offering 24/7 counseling, legal assistance, and financial consultation at no cost to the employee and household.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks, attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• Supportive workplace culture that promotes employee well-being.

What This Job Offers

• Job Type: Part-time