Mobile Crisis Specialist (Weekend 8a-8p)

Brightli • Independence, MO

3d • Onsite

About The Position

The Mobile Crisis Specialist - QMHP provides telephone and face-to-face crisis support to children and adults experiencing mental health crises. In a mobile and on-call role, the specialist responds to crisis referrals, assesses risk and immediate needs, develops safety plans, and connects individuals and families with appropriate crisis, behavioral health, and community resources. The role coordinates access to services and hospitalization when appropriate, with a focus on supporting people in the least restrictive environment.

The specialist works collaboratively with Crisis Services colleagues, law enforcement, emergency medical personnel, internal programs, and external community partners. The position also involves supporting mobile crisis team members as requested, maintaining assigned on-call and mobile coverage, completing timely and accurate documentation, and participating in meetings, trainings, webinars, and supervision. Work must follow agency, emergency, and corporate compliance procedures.

The position is part-time and scheduled Saturday and Sunday, 8 a.m. to 8 p.m., in Independence, Missouri. The role includes mobile response and travel for work functions.

Requirements

• Master’s degree in a behavioral health or related field and completion of a practicum, or one year of experience in a behavioral health field.
• CPR/First Aid and CPI certification are required.
• Before removal from probationary status, demonstrate competency in crisis intervention, safety and legal issues, and working effectively with law enforcement.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Strong knowledge and skills in crisis assessment, triage, intervention, and responding to suicidality.
• Effective verbal and written communication skills, including the ability to establish positive relationships by telephone and face-to-face.
• Strong problem-solving, decision-making, clinical judgment, and time-management skills.
• Ability to work independently and collaborate effectively as part of a crisis response team.
• Ability to remain adaptable and effective as client needs, priorities, and job demands change.
• Ability to take appropriate initiative, follow direction, and accept supervision.
• Proficiency with computers and electronic medical records.

Responsibilities

• Provide compassionate telephone and face-to-face crisis assessments for children and adults experiencing mental health crises.
• Assess risk and immediate needs, develop safety plans, and connect individuals and families with appropriate crisis and community resources.
• Coordinate access to crisis services, hospitalization when appropriate, and other resources that support individuals in the least restrictive environment.
• Collaborate with Crisis Services team members and provide consultation and support to mobile crisis team members as requested.
• Partner with law enforcement and emergency medical personnel to support the safety and needs of individuals and families during crises.
• Build working relationships with internal programs and external community partners to improve access, referrals, and continuity of care.
• Apply knowledge of mental health signs and symptoms, crisis intervention, custody and guardianship considerations, and involuntary commitment processes.
• Maintain required on-call and mobile coverage according to the assigned work schedule.
• Complete timely and accurate documentation for compliance and required reporting.
• Participate in scheduled meetings, conference calls, webinars, trainings, and individual and group supervision.
• Follow applicable agency, emergency, and corporate compliance procedures while providing crisis services.

Benefits

• Employee Assistance Program offering 24/7 counseling services, legal assistance, and financial consultation at no cost for employees and their household.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts for hotels, theme parks and attractions, and college tuition.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• A workplace culture that promotes employee wellbeing and values individual humanity.
• Full-time employees receive paid time off and a benefits package that includes health, dental, vision, retirement, and life benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level