MOBILE COLLECTIONS SPECIALIST- IN DCS

Cordant Health Solutions•Anderson, IN

11d•$16 - $18•Onsite

About The Position

Cordant is seeking a self-motivated Mobile Collections Specialist for its Field Operations team in Madison County, Indiana. The role is based near Anderson and involves travel within a 45-mile radius to collect drug-screen specimens from individuals participating in the Indiana Department of Child Services program. Daily travel routes are provided each morning. The specialist collects urine, oral-fluid (saliva), or hair specimens in accordance with contractual requirements and supports the program's third-party collection sites. The scheduled shift is Monday through Friday, 11 a.m. to 7 p.m. Emergency, after-hours collection requests may require travel with little notice, including potential overnights and weekends.

Requirements

Valid driver’s license, reliable transportation, and proof of auto insurance listing the candidate as an insured driver.
High school diploma or GED.
At least one year of experience working directly with customers or patients.
Ability to perform observed collections and collect biological specimens.
Availability to travel within the region for emergency, after-hours collections with one hour’s notice, including potential overnights and weekends.
Own a smartphone capable of enabling location tracking.
Basic computer skills and ability to set up applications independently.
Strong attention to detail and excellent verbal and written communication skills.
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations.
Ability to perform light to moderate physical effort, including lifting or carrying up to 25 pounds, and to sit or stand for long periods.
Ability to wear scrubs and protective devices such as gloves.

Nice To Haves

Experience in healthcare, criminal justice, or a similar dynamic field.

Responsibilities

Travel to participants’ homes, workplaces, or local DCS offices to collect urine, oral-fluid, and/or hair specimens.
Log, order, process, and assemble samples for shipment to the laboratory.
File requisitions, chain-of-custody forms, and related paperwork.
Courier specimens to a drop-off location and/or laboratory.
Keep detailed records of client and patient interactions.
Travel to third-party collection sites to perform site inspections as needed.
Support the Program Manager and Regional Lead in ensuring third-party collection sites meet Cordant’s standards for the Indiana Department of Child Safety program.
Perform other duties as assigned.

Benefits

Mileage reimbursement.
$50 monthly cell phone reimbursement.
$100 incentive bonus for emergency collection requests fulfilled outside Indiana DCS business hours.
Medical, dental, and vision insurance for eligible staff.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
Paid Time Off (PTO) accruing on day one.
Volunteer Time Off (VTO).
Paid holidays.
401(k) with company match.
Employee Assistance Program (EAP).
Short-term and long-term disability insurance (STD/LTD).
Company-paid basic life insurance.