Mitigation Technician

Cougar Restoration • Tigard, OR

9d • Onsite

About The Position

Cougar Restoration Inc is hiring a Mitigation Technician to help property owners address water, fire, mold, and sewage damage. The company describes opportunities to develop water mitigation skills and potentially progress into team leadership, management, or reconstruction work. The role involves coordinating with property owners, performing light demolition, and monitoring restoration jobs by collecting moisture readings, taking and uploading photos, and entering detailed notes in the company database for in-house representatives. Technicians also help property owners through the claims process and are expected to maintain a professional appearance and demeanor.

The position includes a rotating on-call schedule, including weeks and weekends, to respond to emergency issues during and after regular hours. Work may involve confined spaces such as attics and crawl spaces, cleaning mold or sewage while wearing full PPE, carrying equipment on stairs, and climbing ladders. The position is based in the Portland, Oregon area. A company vehicle and gas expenses are provided. Certification and continuing education are offered.

Requirements

• High school education or equivalent.
• A valid driver's license.
• At least 1 year of water mitigation, mold remediation, and fire damage restoration experience is preferred; proof of previous experience is required for candidates presenting such experience.
• Strong written and verbal communication skills.
• Positive, can-do attitude.
• Ability to use and handle a computer, tablet, and smartphone.
• Ability to work both independently and as part of a team.
• Comfort working in confined spaces such as attics and crawl spaces.
• Ability to lift and carry at least 50 pounds, carry equipment up and down stairs, enter and exit crawl-space and attic accesses, and climb ladders.
• Must pass a drug test and have a good driving record.
• Availability for required day and night shifts, on-call duty, and occasional weekends and holidays.
• Reliable commute to or relocation to Portland, OR 97224.

Nice To Haves

• Bilingual ability.
• IICRC, WRT, ANSI, AMRT, or related certifications; certification holders will be highly considered.

Responsibilities

• Coordinate with property owners to assess damage requiring repair.
• Perform light demolition tasks.
• Monitor jobs daily, record moisture readings, take and upload photos, and enter detailed notes into the job database.
• Participate in a rotating on-call schedule and answer, respond to, and perform job duties for emergencies during and after hours, including weekends.
• Help property owners navigate the claims process.
• Maintain a professional appearance and demeanor.
• Work in confined spaces, including attics and crawl spaces, and wear full PPE when cleaning mold or sewage leaks.

Benefits

• Company-provided vehicle and gas expenses.
• Certification and continuing education.
• Medical plan options, including an option with 100% employer-paid monthly premiums, available after 60 days of full-time employment.
• Group dental insurance.
• Vision insurance.
• Basic term life insurance at no cost to employees enrolled in a medical plan.
• Option to enroll in voluntary life coverage.
• OregonSaves retirement program.
• Paid time off accruing from the first day of work, with the annual allowance increasing with years of service.
• Bonus pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED