Mitigation Technician

Paul Davis Restoration • Torrance, CA

3d

About The Position

The Mitigation Technician serves customers and the community after property disasters by responding to time-sensitive assignments and helping restore properties affected by events such as floods and fires. The role performs mitigation and restoration services to Paul Davis and industry specifications, with a focus on customer service, empathy, attention to detail, and teamwork. Technicians work under the direction of the Mitigation Manager and may participate in an assigned on-call schedule. The position is full-time, non-exempt, and hourly. Compensation is $25.00–$35.00 per hour. The company provides training, opportunities for advancement, and a company vehicle.

Requirements

• Bring a positive attitude and a desire to contribute to a high-performing team.
• Demonstrate dedication to customer service.
• Communicate effectively in spoken and written English as needed to understand safety instructions and work orders, communicate with customers and supervisors, use company communication technology, and complete basic service documentation.
• Hold a valid driver’s license; the role requires driving a company vehicle to customer sites and transporting tools and equipment. Driving records are reviewed against company vehicle safety and insurability standards.
• Be able to work nights, weekends, and overtime as needed for time-sensitive disaster-mitigation assignments.
• Be able to perform essential job functions, including frequently lifting and carrying equipment and materials weighing up to approximately 75 pounds, with or without reasonable accommodation.
• Be willing to continually learn.

Responsibilities

• Perform water mitigation, tarping, board-up, mold remediation, asbestos/lead abatement, and carpet cleaning or reinstallation services to company and industry specifications.
• Provide excellent customer service to people affected by property disasters.
• Maintain a clean, properly stocked, and organized company truck, and maintain company equipment.
• Participate in the company’s on-call schedule as assigned.
• Assist with warehousing and facility-related tasks when necessary.
• Assist other team members and serve as a team leader when needed.

Benefits

• Company car
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training and development
• Leadership development initiative
• Monthly cross-training opportunities
• Paid training
• Referral program
• Great culture and team dynamic
• Company-provided truck and equipment; required supplies, maintenance, and repairs are arranged and paid for by the company
• Reimbursement for reasonable business-related personal mobile phone use when required for work

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed