Mission Control I - PRN

Texas Health Resources•Denton, TX

12d•Onsite

About The Position

The Mission Control I team member at Texas Health Denton transports patients to and from patient care areas using the appropriate method and delivers or picks up patient-care equipment, supplies, mail, concierge services, and other supporting items throughout the hospital. The role also maintains supply levels and cleans equipment in designated areas, serves as a central dispatcher for the Mission Control department, and monitors systems related to patient and materials movement and hospital operations. The position secures maintenance and repair of equipment, helps maintain adequate supply stock, and may assist with inventory and ordering rental equipment, furniture, or supplies. It also includes assisting patients with dressing for procedures and following the Body Substance Isolation Universal Precaution Policy. The role is PRN, as needed, with rotating shifts, and may include additional duties assigned by leadership.

Requirements

BCLS (Basic Cardiac Life Support) certification is required before providing independent patient care and must be maintained quarterly.
Ability to make independent decisions while maintaining tact, maturity, and a professional attitude.
Excellent verbal communication.
Ability to read, write, speak, and understand English.
Proactive problem-solving, good interpersonal and written communication skills, advanced computer skills, and time management skills.

Nice To Haves

High school diploma or equivalent preferred.
Six months of related experience preferred.
Six months of customer service experience preferred.
Knowledge of Windows/PC is helpful.

Responsibilities

Transport patients by the appropriate method to and from all patient care areas.
Deliver and pick up patient-care equipment, supplies, mail, patient concierge services, and other supporting items throughout the hospital.
Maintain par levels and clean equipment in designated areas.
Act as the central dispatcher for the Mission Control department.
Monitor RTLS, security cameras, HUGS, the fire panel, generator annunciator, medical gas, and other systems associated with patient and materials movement.
Secure necessary maintenance and repair of equipment and maintain adequate stock levels of supplies.
May assist with inventory and ordering rental equipment, furniture, and supplies for Mission Control.
Adhere to the Body Substance Isolation Universal Precaution Policy.
Accept additional duties and tasks assigned by leadership.
Assist patients in dressing appropriately for procedures.
Deliver patient concierge services.