Mission Control I

Texas Health•Denton, TX

11d•Onsite

About The Position

Mission Control I is a full-time, on-site position at Texas Health Denton in Denton, Texas, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The role supports hospital operations by coordinating patient and materials movement, transporting patients and equipment, delivering supplies and concierge services, and monitoring systems associated with patient and materials movement. The position also involves maintaining equipment and supply levels, arranging equipment maintenance and repairs, and assisting with inventory and ordering as needed. The role requires professional communication, independent decision-making, problem-solving, time management, and computer skills. A high school diploma or equivalent, related experience, and customer service experience are preferred. Basic Cardiac Life Support certification is required before providing independent patient care and must be maintained quarterly.

Requirements

Basic Cardiac Life Support (BCLS) certification before providing independent patient care, maintained quarterly.
Ability to make independent decisions while maintaining tact, maturity, and a professional attitude.
Excellent verbal communication skills.
Ability to read, write, speak, and understand English.
Proactive problem-solving, good interpersonal and written communication skills, advanced computer skills, and time management skills.

Nice To Haves

High school diploma or equivalent preferred.
Six months of related experience preferred.
Six months of customer service experience preferred.
Knowledge of Windows/PC is helpful.

Responsibilities

Transport patients by the appropriate method to and from all patient care areas.
Deliver and pick up patient care equipment, supplies, mail, patient concierge services, and other supporting items throughout the hospital.
Maintain par levels and clean equipment in designated areas.
Act as the central dispatcher for the Mission Control department.
Monitor RTLS, security cameras, HUGS, the fire panel, generator annunciator, medical gas, and other systems associated with patient and materials movement.
Secure necessary equipment maintenance and repairs, and maintain adequate stock levels of supplies.
Assist with inventory and ordering rental equipment, furniture, and supplies as needed.
Adhere to the Body Substance Isolation Universal Precaution Policy.
Accept additional duties and tasks assigned by leadership.
Assist patients in dressing appropriately for procedures.
Deliver patient concierge services.