Mission Control I

Texas Health Resources•Denton, TX

12d•Onsite

About The Position

Mission Control I is a full-time, on-site position at Texas Health Denton in Denton, Texas. The role works Monday through Friday, 8:00 a.m. to 4:30 p.m., and supports patient care and hospital operations by transporting patients and delivering equipment, supplies, mail, and concierge services throughout the hospital. The role also serves as the central dispatcher for the Mission Control department and monitors systems related to patient and materials movement and facility safety. The position maintains supply levels and equipment in designated areas, coordinates equipment maintenance and repair, and may help with inventory and ordering rental equipment, furniture, or supplies. The role follows the Body Substance Isolation Universal Precaution Policy, assists patients with dressing for procedures, and performs additional duties assigned by leadership.

Requirements

BCLS (Basic Cardiac Life Support) certification is required before providing independent patient care and must be maintained quarterly.
Ability to make independent decisions while maintaining tact, maturity, and a professional attitude.
Excellent verbal communication.
Ability to read, write, speak, and understand English.
Proactive problem solving, good interpersonal and verbal and written communication skills, advanced computer skills, and time management.

Nice To Haves

High school diploma or equivalent preferred.
Six months of related experience preferred.
Six months of customer service experience preferred.
Knowledge of Windows/PC is helpful.

Responsibilities

Transport patients by the appropriate method to and from all patient care areas.
Deliver and pick up patient care equipment, supplies, mail, patient concierge services, and other supporting items throughout the hospital.
Maintain par levels and clean equipment in designated areas.
Act as the central dispatcher for the Mission Control department.
Monitor RTLS, security cameras, HUGS, fire panel, generator annunciator, medical gas, and other systems associated with patient and materials movement.
Secure necessary maintenance and repair of equipment and maintain adequate stock levels of supplies.
May assist with inventory and ordering rental equipment, furniture, and supplies for Mission Control.
Adhere to the Body Substance Isolation Universal Precaution Policy.
Accept additional duties and tasks assigned by leadership.
Assist patients in dressing appropriately for procedures.
Deliver patient concierge services.