Mission Control I - PRN

Texas Health•Denton, TX

11d•Onsite

About The Position

Mission Control I is a PRN, as-needed role at Texas Health Denton, working rotating shifts. The position supports patient care and hospital operations by transporting patients, delivering equipment and supplies, providing concierge services, maintaining equipment and supply levels, and serving as the department’s central dispatcher. The role also monitors systems connected to patient and materials movement and helps coordinate equipment maintenance, repairs, inventory, and rentals. The position requires a professional and tactful approach, effective communication, and the ability to make independent decisions. A high school diploma or equivalent, related experience, and customer service experience are preferred. Basic Cardiac Life Support (BCLS) certification is required before providing independent patient care and must be maintained quarterly. Texas Health Denton is a 255-bed, full-service hospital serving North Texas and Southern Oklahoma. It is part of the Texas Health family, which has more than 28,000 employees. The organization describes its culture as inclusive, supportive, people-first, and excellence-driven, and highlights opportunities for career growth and professional development.

Requirements

High school diploma or equivalent preferred.
Six months of related experience preferred.
Six months of customer service experience preferred.
BCLS (Basic Cardiac Life Support) certification required before providing independent patient care and maintained quarterly.
Ability to make independent decisions while maintaining tact, maturity, and a professional attitude.
Excellent verbal communication.
Ability to read, write, speak, and understand English.
Proactive problem-solving, good interpersonal and verbal and written communication skills, advanced computer skills, and time management.

Nice To Haves

Knowledge of Windows/PC is helpful.

Responsibilities

Transport patients by the appropriate method to and from all patient care areas.
Deliver and pick up patient care equipment, supplies, mail, patient concierge services, and other supporting items throughout the hospital.
Maintain par levels and clean equipment in designated areas.
Act as the central dispatcher for the Mission Control department.
Monitor RTLS, security cameras, HUGS, the fire panel, generator annunciator, medical gas, and other systems associated with patient and materials movement.
Arrange necessary equipment maintenance and repairs and maintain adequate supply stock levels.
Assist with inventory and ordering rental equipment, furniture, or supplies for Mission Control as needed.
Adhere to the Body Substance Isolation Universal Precaution Policy.
Accept additional duties and tasks assigned by leadership.
Assist patients in dressing appropriately for procedures.
Deliver patient concierge services.