Minibar Attendant

E11EVEN Club Hotel & Residences • Miami, FL

5d

About The Position

The Mini-Bar Attendant maintains, replenishes, and monitors in-room mini-bars so guests have access to a properly stocked selection of beverages, snacks, and other approved amenities. The position is responsible for accurate inventory tracking and timely posting of mini-bar charges, while meeting hotel standards for cleanliness, presentation, food safety, and guest service.

Responsibilities

• Inspect guest rooms to verify mini-bar inventory, product presentation, cleanliness, and expiration dates.
• Replenish beverages, snacks, and other mini-bar items according to hotel standards and par levels.
• Record consumed, missing, damaged, or expired products and post charges to the correct guest folio in the hotel's property management system.
• Maintain daily inventory records, restocking logs, and consumption reports.
• Coordinate with In-Room Dining, Housekeeping, Front Office, and other departments to support timely service and accurate billing.
• Monitor product expiration dates, packaging integrity, and storage conditions in accordance with food safety standards.
• Maintain clean, organized, and properly stocked mini-bar storage areas, carts, and assigned equipment.
• Report inventory discrepancies, damaged products, equipment issues, and unusual guest-room findings to the appropriate supervisor.
• Follow hotel procedures for guest privacy, room access, key control, and handling guest belongings.
• Respond professionally to guest inquiries about mini-bar products, pricing, and charges, and refer disputes to the appropriate supervisor.
• Assist with monthly inventory counts, product rotation, stock replenishment, and cost-control initiatives.
• Follow hotel policies, departmental standard operating procedures, safety requirements, and applicable food and beverage regulations.
• Perform other related duties as assigned by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed