Minibar Attendant

Landry's, LLC.•Houston, TX

About The Position

The Minibar Attendant is responsible for handling, ordering, and organizing all inventory required for minibar operations, including tracking expiration dates and rotating stock using FIFO. The role supports guest satisfaction by replenishing minibar items, maintaining minibar facilities and equipment, responding to guest requests, and keeping work and storage areas clean and organized.

Requirements

  • Aspire to the company values of being passionate, striving for excellence, remaining relevant, collaborating, and acting with honor and integrity.
  • 1–3 years of restaurant experience.
  • High school diploma or equivalent and/or experience in a hotel or a related field.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Ability to assist with moving, lifting, carrying, and placing objects weighing more than 50 pounds.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.

Nice To Haves

  • Previous hotel experience; luxury or Forbes experience preferred.

Responsibilities

  • Consistently replace minibar items in guest rooms according to consumption.
  • Observe and maintain the daily condition of physical facilities and equipment related to minibar operations.
  • Maintain full knowledge of all food and beverage items on the minibar menu.
  • Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, and assist with inquiries about hotel services, operating hours, key hotel personnel, in-house events, and directions.
  • Maintain cleanliness and organization in minibar storage areas.
  • Pick up trays and clean tables as needed; maintain cleanliness of work areas, including china and glassware, throughout the day.
  • Complete closing duties, including restocking items and cleaning as needed.
  • Follow company, safety, and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, and injuries, and complete required safety training and certifications.
  • Handle, order, and organize minibar inventory, track expiration dates, and rotate stock using FIFO.

Benefits

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
  • Complimentary parking and colleague meal
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