Hotel Minibar Attendant

Minibar North America Inc.•San Francisco, CA

13d•$0 - $22•Onsite

About The Position

This role is responsible for the day-to-day operations of the In-Room Refreshment Center (Minibar department) at an upscale hotel in San Francisco, CA. The attendant will ensure guests have a positive experience with the minibar, leading to high utilization and revenues. This includes recording sales, restocking bars with fresh products, maintaining cleanliness, and communicating operational issues to management.

Requirements

Authorized to work in the United States
Speak English
Familiar with reading and understanding computer-generated reports
Basic math and computer skills
Sense of order, alertness, and attentiveness
Able and willing to work 5 days a week including weekend days and Holidays
Physically fit, capable of standing, walking, and bending for long periods
Able to push/pull a fully stocked cart and lift 35-40 lbs
Able to satisfactorily pass a background check and drug test

Nice To Haves

Experience in a hotel or other fast-paced environment

Responsibilities

Complete opening procedures in Minibar System, including preparing a listing of rooms to inventory and preparing a restocking cart using FIFO.
Receive and store product following FIFO, ensuring Minibar storage areas are clean and organized.
Clean restocking cart and the Minibar Office area.
Push the cart from room to room during the daily refill process.
Knock on room doors and announce themselves as instructed.
Enter rooms, unlock or open, and inventory the refreshment center, record sales and occlusions using the handheld unit and restock bars.
Ensure all in-room accessories and promotional materials are present and replace if required.
Wipe down and clean minibars and snack trays as needed.
Note any maintenance issues and communicate them to management.
Close the refreshment center, relock if necessary, and exit the room leaving it in the same condition as when entered.
Maintain an awareness of products, product expiration dates, and inventory levels to prevent stock-out situations.
Deep clean 10 minibars and trays every day, ensuring expired product is removed and FIFO restocking is followed.
Remove any outside food that has been placed in the minibars by guests.
Return to and recheck DND rooms that were noted in the first refill round.
File reports in an orderly fashion.
Keep management informed of all problems or unusual matters of significance with respect to the refreshment center operation so corrective measures can be taken.
Perform other duties as assigned by Operations Supervisor/Manager.
Follow all specified health and safety guidelines at the workplace.