Minibar Attendant at Warren Street Hotel

Crosby Hotel•New York, NY

12d•Onsite

About The Position

The Minibar Attendant is responsible for accurately stocking, reporting, itemizing and cleaning the minibars in guest rooms. The Minibar Attendant takes inventory and restocks guest room minibars on a daily basis and processes the guests' charges for the items used. This role is part of a highly successful team at Warren Street Hotel, a luxury boutique hotel known for its elegant design and outstanding service.

Requirements

Strong knowledge in food and beverage (wine and champagne knowledge is a plus)
Must understand how to use POS programs such as Micros
Must be open to working AM/PM shifts, week days, weekends and holidays
Has a keen sense of attention to detail within your workspace
Able to keep track of inventory and ordering
Manual Handling
To take personal responsibility for punctuality

Nice To Haves

Wine and champagne knowledge

Responsibilities

Accurately stock, itemize, and clean guest room minibars daily
Take inventory, process guest charges for consumed items, and ensure accurate posting
Ensure rotation of minibar products and maintain proper presentation standards
Communicate effectively with management regarding issues or discrepancies
Promote other Firmdale Hotels and restaurants, and practice upselling techniques where appropriate
Liaise with other departments to guarantee seamless guest service
Follow allergy and safety procedures at all times
Deliver the highest level of customer service with professionalism and courtesy
Display appropriate telephone etiquette and effective communication at all times
Support other team members and assist with departmental duties as required
Take responsibility for punctuality, organization, and maintaining a clean workspace

Benefits

Competitive salary
Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
Comprehensive medical, dental, and vision benefits
Life insurance
New York Secure Choice support for most team members
Complimentary meals on shift
Free uniform dry-cleaning service
Commuter transit benefits available Day 1
Ongoing training and professional development
Annual education reimbursement program up to $3,000
Social events throughout the year, including holiday parties, team member appreciation events, and more
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
Departmental and company-wide incentive programs