Minibar Attendant

IHG•GA, GA

About The Position

The Minibar Attendant maintains inventory levels in guest room ServiBars to support guest satisfaction and ensures ServiBar inventory and supplies are properly stored and secured. The role involves inspecting and restocking minibars, accurately recording guest consumption, maintaining carts and storerooms, and coordinating with other departments. The attendant may complete basic ServiBar repairs and deep-cleaning, report repair needs to Engineering, and alert Management to problems. The position is classified as non-exempt and is subject to overtime in accordance with federal and state regulations. The role pays $17.75 an hour.

Requirements

Basic reading, writing, and mathematical skills.
Ability to handle, carry, or push items weighing up to 50 pounds.
Ability to move about guest corridors, service elevators, and storerooms.
Ability to unlock, open, push, pull, bend, and lift.
Communication skills for interacting with guests and a supervisor.
Reading and writing abilities for taking and recording inventory, recording consumption, and completing paperwork.
Basic math skills for taking inventory and recording consumption.

Responsibilities

Inspect and restock guest room ServiBars according to established standards.
Accurately record guest consumption using the Servitron hand-held unit or another established method.
Ensure in-room accessories and promotional materials are in place.
Maintain adequate product stock on the ServiCart and replenish the cart at the end of the day.
Keep the storeroom neat and orderly.
Report ServiBars and ServiCarts requiring repairs to the Engineering department.
Complete basic repairs and deep-cleaning of ServiBars as required.
Alert Management to problems or issues so corrective action can be taken where appropriate.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties as assigned.