Military Funeral Honors State Coordinator - Honolulu, HI

Patriot Enterprises•Honolulu, HI

About The Position

Patriot Enterprises will provide Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services support to geographically dispersed service members and families. Within the assigned Area of Operation, the MFH State Coordinator coordinates requests for ARNG Honor Guard ceremonies for deceased veterans. The role includes coordinating ceremony providers, maintaining accurate case and training records, monitoring ceremony performance, and supporting the proper scheduling and use of funeral-honors equipment.

Requirements

High school diploma or equivalent.
Strong sense of mission, focus, knowledge, and resourcefulness related to MFH.
Emotional maturity, tact, and attentive listening.
Ability to provide dignified verbal and written responses and communicate articulately in sensitive situations.
Ability to build rapport with families, VSOs, and other stakeholders and resource groups; understand verbal and nonverbal reactions; and exercise independent judgment.
Ability to use the ARNG MFH database, produce reports and data as required, and enter information timely and accurately.
Understanding of applicable Army, NGB, State National Guard, and IMCOM policies, regulations, guidance, SOPs, training, and resources.
Understanding of ARNG organization and structure and military culture.
Experience with Microsoft Office products.
Self-starter with good time-management skills.
Ability to travel.
U.S. citizenship required.
Ability to pass an extensive background investigation.

Nice To Haves

Knowledge of or experience with military funeral honors.
Knowledge of or experience with information, assistance, outreach, referral, and follow-up services to families and survivors from all service components.

Responsibilities

Be available by telephone 24/7/365 to receive requests for ARNG Honor Guard Funeral Honors support.
Coordinate requests for ARNG Honor Guard support, verify eligibility, and assign appropriate ceremony providers in accordance with the MFH Handbook.
Record all MFH cases in the MFH database in accordance with the MFH Handbook.
Coordinate with families, Veteran Service Organizations (VSOs), funeral directors, state and military units, and other parties to conduct ARNG Honor Guard ceremonies.
Attend, monitor, and evaluate at least 5% of Honor Guard performances each quarter, and complete evaluation reports within five business days of the evaluated event.
Retain performance evaluations on file in the state for three years and immediately report concerns to the PM by email.
Maintain accurate records of veterans' organization honors-team performance in the MFH database.
Coordinate the issuance of rifles for funeral honors, including coordinating with VSOs, checking availability with the relevant arms rooms, and scheduling item pickup and return. The contractor must not handle or transport these items.
Maintain and update training records for soldiers, retirees, and VSOs in accordance with official training sessions and the MFH Handbook.
Track and maintain MFH course certification records in the MFH database.
Update and maintain database records for clothing and equipment, safety driving certificates, and numbers of funerals.
Maintain the Plan of Instruction for the MFH course and the National Honor Guard Soldier of the Year competition.
Maintain state-provided equipment and training aids for classroom instruction, including graveside, honorable-transfer, hearse, and aircraft-doorway mock-ups.