Military Funeral Honors State Coordinator - Boise, ID

Patriot Enterprises•Boise, ID

About The Position

Patriot Enterprises will provide Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families. Within an assigned Area of Operation, the State Coordinator coordinates requests for ARNG Honor Guard ceremonies for deceased veterans. The position requires being available by telephone 24/7/365 to receive requests and coordinating ceremony providers, eligibility verification, records, training, equipment, and other MFH program activities in accordance with the MFH Handbook. The coordinator works with families, Veteran Service Organizations, funeral directors, state and military units, and other stakeholders to arrange dignified ceremonies. The role also includes monitoring and evaluating ceremony performances, maintaining program and training records in the MFH database, coordinating rifle issuance without handling or transporting the items, and maintaining course instruction plans and training aids.

Requirements

High school diploma or equivalent.
Strong sense of mission, focus, knowledge, and resourcefulness related to MFH.
Emotional maturity, tact, and attentive listening skills.
Ability to provide dignified verbal and written responses and communicate articulately in sensitive situations.
Ability to build rapport with families, VSOs, and other stakeholders and resource groups involved in supporting families.
Ability to understand verbal and nonverbal reactions and exercise independent judgment.
Ability to use the ARNG MFH database and produce reports and data as required.
Ability to enter information into the MFH database accurately and promptly.
Understanding of applicable Army, NGB, State NG, and IMCOM policies, regulations, guidance, SOPs, training, and resources.
Understanding of ARNG organization and structure and military culture.
Experience with Microsoft Office products.
Self-starter with good time-management skills.
Ability to travel.
U.S. citizenship required.
Ability to pass an extensive background investigation.

Nice To Haves

Knowledge of or experience with military funeral honors and information, assistance, outreach, referral, and follow-up services to families and survivors from all service components.

Responsibilities

Be available by telephone 24/7/365 to receive requests for ARNG Honor Guard Funeral Honors support.
Coordinate requests for ARNG Honor Guard support, verify eligibility, and assign appropriate ceremony providers in accordance with the MFH Handbook.
Record all MFH cases in the MFH database in accordance with the MFH Handbook.
Coordinate with families, VSOs, funeral directors, state and military units, and other relevant parties to conduct ARNG Honor Guard ceremonies.
Attend, monitor, and evaluate at least 5% of Honor Guard performances each quarter, and complete evaluation reports within five business days of the evaluated event.
Maintain evaluation reports on file within the state for three years and immediately report concerns to the PM by email.
Maintain accurate records of veterans’ organization honors team performances in the MFH database.
Coordinate issuance of rifles for funeral honors, including arranging with VSOs and relevant arms rooms and scheduling pickup and return; do not handle or transport the items.
Maintain and update soldiers’, retirees’, and VSOs’ training records in the MFH database in accordance with official training sessions and the MFH Handbook.
Track and maintain MFH course certification records in the MFH database.
Update and maintain clothing and equipment records, safety driving certificates, and funeral counts in the MFH database.
Maintain the Plan of Instruction for the MFH course and the National Honor Guard Soldier of the Year competition.
Maintain state-provided equipment and training aids for classroom instruction, including graveside, honorable transfer, hearse, and aircraft doorway mock-ups.