PT - Military and Veteran Student Advisor / School Certifying Official

Arizona Western College•Yuma, AZ

2d•Hybrid

About The Position

The Military and Veteran Student Advisor serves an advisor role and School Certifying Official, ensuring a high-quality student experience for veterans and their families by advising prospective and current military-affiliated students through the admissions, education, and graduation processes to provide a seamless transition. The role is also responsible for reviewing student veteran files to ensure complete documentation and compliance with Veterans Administration (VA) regulations; accurately preparing and submitting VA enrollment certifications, training, and notices of change of enrollment; fulfilling VA reporting requirements and documentation retention guidelines.

Requirements

Bachelor’s degree, OR High School Diploma or equivalent or higher and three years of experience in one of the following areas: Student Services, Case Management, Advising, Community Outreach
Applicants may indicate any additional language proficiencies in their application materials, including English/Spanish, as relevant to the position
An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered
Arizona Driver’s License or Equivalent

Nice To Haves

Knowledge of and ability to interpret, apply, and follow college policies and procedures
Knowledge of or ability to maintain organizational structure, workflow, and operating procedures
Knowledge of U.S. Department of Veterans Affairs (VA) education programs, including Chapters and coverage
Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software, and applications, especially those specific to the department operations
Skill and ability to be self-directed and to manage one’s own time
Skill in performing a variety of duties, often changing from one task to another of a different nature
Skill in collaborating with Admissions, Financial Aid, and the Registrar’s office
Ability to complete all departmental and/or institutional mandatory training or development
Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail
Ability to work independently and contribute to a collaborative team environment
Ability to provide assistance in a professional and supportive manner
Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner
Ability to maintain accurate student files in accordance with institution, VA, state and/or federal requirements
Ability to be flexible and supportive, positively and proactively assimilate change in a rapid growth environment
Ability to maintain confidentiality of protected information and follow FERPA and privacy guidelines
Ability to adapt to a dynamic workload and demands
Ability to operate relevant equipment required to complete assigned responsibilities for the position
Ability to adapt and maintain professional composure in emergent situations
Ability to demonstrate integrity, professionalism, and civility in all job-related actions
Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes
Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public

Responsibilities

Serves students.
Creates Individual Education Plans for military and veteran students, spouses, and their dependents, ensuring compliance with organizational policies, procedures, and processes.
Processes new student intakes, including but not limited to the admission application process and advisement of the various educational benefits available to the military and veteran student and dependent population.
Reviews and evaluates academic and military transcripts, degree track, and graduation requirements.
Serves as an assistant Veteran Services Compliance Specialist/School Certifying Official.
Reviews student veteran files to ensure all required documentation is included and maintained for compliance with Veterans Administration (VA) regulations.
Responsible for the accuracy, submission of accurate VA student enrollment certifications, notices of change of enrollment, and periodic verifications of pursuit of training.
Responsible for fulfilling VA reporting requirements.
Follows appropriate guidelines for documentation retention.
Reviews academic and military transcripts, verifies credit transfers, the concurrent enrollment process, degree tracks, and graduation requirements for students using VA educational benefits processed by academic advisors.
Assists in tracking student retention programming.
Tracks at-risk and academic probation students.
Assists with the outreach, recruitment, and general marketing activities for veteran and military constituents.
Assists with inclusive programming and training, such as Green Zone Ally training.
Supports students in the development of Prior Learning Assessment portfolios.
Collaborates with other student services departments and faculty to promote awareness of co-curricular opportunities for military and veteran students.
Supports and participates in strategic initiatives and performs other duties as assigned.