MIH Manager

City of Rockford Public Service Departments; Police, Fire, 911 Center•Rockford, IL

About The Position

The MIH Manager manages the Rockford Fire Department’s Mobile Integrated Healthcare (MIH) Program and helps provide additional services, resources, and support to community members who may benefit from additional assistance. The role identifies patients for the program and works with case management teams, nurses, and other healthcare professionals at participating local hospitals. The manager may help develop collaborative MIH programs at their request. The MIH Manager coordinates home visits, may transport supporting case management teams when necessary, and conducts home safety assessments with recommendations or corrections. The role documents interactions and participant involvement using forms and/or software, maintains knowledge of infection control practices and HIPAA requirements, and assists with preparing monthly, quarterly, and annual program statistics. The position reports to the EMS Training Coordinator on MIH policies and day-to-day operations. It supports Department goals and objectives, maintains reasonable and predictable attendance, and assists with training and other activities as requested. The manager may also be called upon to support related Rockford Fire Department functions, including prevention, training, public education, communications, emergency medical services, hazardous materials, river rescue and recovery, and the Emergency Service and Disaster Agency. Appropriate credentialing must be maintained when required by state or federal law. This is an internal-only posting. Applicants must be current members of the Rockford Fire Department in Rockford, Illinois. The role requires five years of experience as a Rockford firefighter, or an equivalent combination of training and experience. Residency requirements depend on hire date: sworn employees hired after January 1, 1984 must live in Winnebago County or within 15 miles of the Public Safety Building within six months after completing probation; employees hired before that date remain subject to their conditions of employment at the time.

Requirements

  • Must be a current member of the Rockford Fire Department in Rockford, Illinois; this is an internal-candidates-only posting.
  • Five years of experience as a Rockford firefighter, or an equivalent combination of training and experience.
  • Possession of a valid Illinois Class B, non-CDL driver’s license.
  • Certification as a Firefighter III or Advanced Technician Firefighter.
  • Certification as an Instructor I, or willingness to obtain it within the first 12 months after appointment.
  • Licensure as an EMT-Paramedic or PHRN.
  • Licensure or certification as a Community Paramedic or equivalent, or willingness to obtain it within 12 months of appointment.
  • Sworn employees hired after January 1, 1984 must reside in Winnebago County or within 15 miles of the Public Safety Building within six months of completing probation. Employees hired before January 1, 1984 are subject to their employment conditions in effect at that time.

Responsibilities

  • Manage the Department’s Mobile Integrated Healthcare (MIH) Program.
  • Help provide additional services, resources, and support to community members who may benefit from additional assistance.
  • Identify patients who may benefit from participating in the Department’s MIH Program.
  • Work with case management teams, nurses, and other healthcare professionals from local hospitals participating in the program; help develop a collaborative MIH Program when requested.
  • Coordinate home visits with participating clients and provide transportation for supporting case management teams when necessary.
  • Conduct home safety assessments with MIH participants and provide recommendations or corrections.
  • Document all interactions with MIH participants and maintain proper records of participant involvement using forms and/or software.
  • Maintain knowledge of infection control practices and procedures and comply with HIPAA regulations and requirements.
  • Assist with or prepare monthly, quarterly, and yearly statistical reports for the MIH Program.
  • Report to the EMS Training Coordinator regarding MIH Program policy and day-to-day operations.
  • Support and assist in achieving Department goals and objectives.
  • Maintain reasonable and predictable attendance.
  • Assist the EMS Training Coordinator with training or other activities as requested.
  • Assist, when called upon, in related Rockford Fire Department functions, including prevention, training, public education, communications, emergency medical services, hazardous materials, river rescue and recovery, and the Emergency Service and Disaster Agency.
  • Maintain appropriate credentialing when required by state and federal law.
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