Micromobility Services Student Assistant

California State University, Fullerton•Fullerton, CA

3d•$17 - $24•Onsite

About The Position

The Micromobility Services Student Assistant works under the general supervision of the Transportation Demand Manager and full-time staff to encourage micromobility safety, promote sustainable transportation options, and support annual South Coast Air Quality Management District reporting. The role primarily monitors the Pedestrian Only Zone, bike racks, and buildings, and supports campus outreach to encourage safe riding and proper storage of micromobility devices. The assistant works independently and as part of a team to track compliance with President’s Directive 16. The position offers up to 20 hours per week, generally Monday through Friday between 8 a.m. and 3 p.m., with schedules varying according to operational needs. Student assistants are required to work during Commencement week and must be fully available during scheduled breaks while in training, including Fall Break, Spring Break, Summer Session, and Winter Session.

Requirements

Must be a current CSUF student enrolled or registered, with fees paid, in a current regular semester as a new or continuing student.
Must have completed the prior semester without graduating or be registered for the subsequent semester.
Must be in good academic standing and not on academic probation, continued probation, or academic dismissal.
Must be authorized to work in the United States and able to provide employment eligibility documents.
Ability to learn and perform assigned work; follow oral and written instructions; work cooperatively with faculty, staff, and students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Ability to observe and analyze situations and determine appropriate courses of action.
Regular attendance is an essential job function; inability to meet attendance requirements may preclude continued employment.
Ability to handle sensitive and confidential information with discretion and professionalism.
Ability to stand and walk for extended periods in all types of weather, including dusty conditions.
Ability to push, pull, or lift equipment weighing up to 50 pounds.
Must satisfactorily complete a background check, including a criminal records check.
Valid California driver's license.

Nice To Haves

Customer service experience preferred.
First-year or second-year class standing preferred.
California driver's license, Class C minimum, and at least six months of active driving experience.

Responsibilities

Monitor the Pedestrian Only Zone on foot to support micromobility safety efforts.
Help distribute educational materials to micromobility device users.
Work outdoors for extended periods during large-scale parking, campus outreach, and tabling events.
Maintain accurate, detailed records of bike and scooter rack usage and customer interactions.
Provide clerical support, including data entry, filing, and photocopying.
Maintain an understanding of current CSUF parking policies and regulations.
Provide appropriate solutions to customer inquiries.
Perform cashiering services under the guidance of full-time staff.
Assist with processing incoming calls and email inquiries.
Support annual South Coast Air Quality Management District reporting.
Perform other duties as assigned.