Student Financial Services - Student Assistant

CSU Careers • San Bernardino, CA

1d • Onsite

About The Position

The Student Assistant works under direct supervision for the Student Financial Services team, providing customer service and clerical support while assisting with financial operations. The role includes cashiering, serving as a dual custodian of cash transactions, helping staff with daily functions, and representing the department at campus events. It offers students practical experience in customer service, office administration, and financial operations.

The position is part-time, temporary, and seasonal, and is on campus only. Student employees may not telecommute. Available hours during the academic year are Monday through Friday, 8:00 a.m. to 5:00 p.m.; summer hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. The anticipated hiring range is $16.90 per hour. Employees must reside in California upon hire and be lawfully authorized to work in the United States.

Requirements

• Be admitted or registered as a CSU student.
• Maintain a GPA of at least 2.0 per semester and cumulatively.
• Be enrolled in at least half-time units at CSUSB: 6 undergraduate units or 3 graduate units. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
• Be eligible to work in the United States.
• Provide a Social Security card for payroll purposes.
• Be able to learn and perform assigned work, follow oral instructions, and work cooperatively with faculty, staff, and other students.
• Communicate effectively with people at all levels and read and write English at a level appropriate to the position.

Nice To Haves

• Cash-handling experience, professional demeanor, discretion, and tact.
• Knowledge and experience using Microsoft Word, Excel, and other applications.
• Attention to detail and strong organizational skills.
• Full-time student status.
• Preferred minimum GPA of 2.5 and good academic standing.
• Proper phone etiquette and a professional, friendly demeanor.
• Teamwork skills.
• High ethical and confidentiality standards.
• Good communication and interpersonal skills.
• Ability to handle competing priorities.

Responsibilities

• Provide customer service in person, by phone, and/or by email.
• Perform clerical functions, including filing and scanning paperwork, maintaining an organized work environment, and making deliveries around campus.
• Represent Student Financial Services at campus events such as orientation and advising fairs.
• Cashier at the Student Financial Services window and/or campus events.
• Serve as a dual custodian of cash transactions.
• Assist staff with daily functions, including payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed